Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Navigating Key Challenges in the Customer Data Landscape with Tealium + AWS Lisa Fairbanks, Global Head, Customer Experience Solutions, AWS + Travis Cameron, Regional VP Strategic Partnerships, Tealium When powerful tech comes together, your brand becomes truly unstoppable. That’s why in the first session in our partner summer series, we’re sitting d... 57 mins ago | 48 mins How RPA Can Save Your Financial Institution €5.7 Billion Every Year Ziv Ilan, Head of Professional Services, Kryon Financial institutions waste at least €5.7 billion every year due to poor customer onboarding experience. Using RPA to automate the process of account... 1 day ago | 23 mins How Tealium + Braze Drive Personalized Cross-Channel Experiences for Top Brands Magith Noohukhan, Customer Engagement Evangelist at Braze, and Matt Parisi, Director of Product Marketing at Tealium When powerful tech comes together, your brand becomes truly unstoppable. And creating personalized omnichannel experiences for customers who are every... August 10, 2021 4:00pm The State of Observability 2021: Best Practices to Implement Today Alex Afflerbach, William Cappelli, Stephane Estevez The global ‘State of Observability 2021’ report recently published by Splunk and ESG Research reveals IT leaders’ early investments in observability i... 1 week ago | 79 mins PIAM 101: Uncovering the Ideal Partner Identity & Access Management System Kobi Gol, VP Product, and Nadav Well, Senior Director GTM, @PlainID Generating revenue through business partners (such as resellers, distributors, dealers, etc.) is a common strategy for businesses worldwide. To do so... 2 weeks ago | 43 mins Office 365 Backup on Azure - Experience leads to new innovations [Spanish] Miguel Lopez & Jose Juan Diaz [Barracuda Networks], Daniel Alonso & Jesús Cendán [Microsoft] Las funciones nativas de retención de datos no pueden proteger de forma completa sus datos de Microsoft 365 en caso de que se eliminen o corrompan arc... August 12, 2021 9:00am Flip The Switch: Re-imagining IT Self-service for the Best Employee Experience Stephen Mann, ITSM.tools; Joy Su, Freshworks Inc. Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support team... 2 weeks ago | 56 mins 'Rethink IT' Series, Session One: New World, New Imperatives William Cappelli, DevOPs Sales Specialist for EMEA at Splunk Accelerated migration to the cloud, remote work, and customer expectations around experience is causing new challenges for IT teams. As your organizat... August 11, 2021 12:00pm How Full Visibility and Codeless Can Fill Your Enterprise Testing Gaps Guy Arieli, CTO Continuous Testing, Digital.ai | Juan Lugo, Product Marketing Manager, Digital.ai Testing software and systems in the early stages of the SDLC is imperative for organizations trying to maintain continuous software quality. As a resu... August 4, 2021 5:00pm How Elastic delivers an innovative approach to insight engines Diane Tetrault, Director Product Marketing at Elastic & Matt Riley Director of Product Management at Elastic Insight engines have become ingrained in today’s customer and employee experiences. They are reshaping and streamlining our interactions with colleagu... August 4, 2021 6:00pm [On Demand] Unisys & ISG Fireside Chat: From "Help Me" to Engaged Productivity Evan Kirstel (eViRaHealth); Weston Morris (Unisys); Iain Fisher (ISG - Information Services Group) The hybrid workforce is here to stay. And the realities of 2020 and 2021 have elevated the importance of the employee experience for your entire workf... 2 hours ago | 25 mins How to secure your IT systems when it comes to privileged access Gautham Ananda, Senior Product Manager, CyberRes Are you struggling to protect your customers’ digital identities and private data? Join our webcast to find out how NetIQ solutions can help you deliv... 2 hours ago | 58 mins Driving CX Innovation with CIAM to Deliver Competitive Advantage Richard Bird, Chief Customer Information Officer, Ping Identity In today’s digital-first world, customer experience (CX) is the new battleground. Delivering innovative experiences provides your organisation with an... 7 hours ago | 43 mins [Dataiku x Bots & AI] Data Science in Compliance and Fraud Detection Harry Lu (Data Analytics Manager @ Spotify) Tentative Schedule: (EST) 2:00pm: Intro 2:05pm: Data Science in Compliance and Fraud Detection w/ Spotify 2:45pm: Q&A Talk Abstract: Data Science i... August 4, 2021 6:00pm Introducción al Análisis de Riesgos con Simulación de Monte Carlo Rafael Hartke es CEO de Imagine Risks and Analytics Este webinar presentará una introducción sobre el uso de la simulación Monte Carlo para realizar el análisis cuantitativo de riesgos. Presentaremos mo... 2 hours ago | 62 mins Delivering a New Generation of Digital Subscriber Experiences Arlen Frew, Director of Business Development, Akamai and Lincoln Owens, Director of Channel Partner Relations, Plume For Service Providers, the widespread adoption of smart devices creates an opportunity to build on the success of foundational services with new offer... August 5, 2021 4:00am Improving online customer experience with identity management Bryan Glick, editor-in-chief at Computer Weekly When it comes to identity and access management (IAM), most of the benefits and use cases highlight favorable outcomes from the organization’s perspec... August 5, 2021 1:00pm Human-Centric IT - It's a journey, but easy to start Sami Kallio (CEO), Pasi Nikkanen (CGO) Are your end-users regularly complaining about IT Services? Do they feel that their voice isn't heard or listened to? Do you ever hear "Thanks to IT I... August 5, 2021 11:00am Do Investors still have ESG blind-spots? Focus on FMCG & Agriculture. Dana Hanby, Maria Lettini, Ignacio Gavilan, David McNeil, Julia Bewerunge, Travis Miller Monitoring share price movements to see the potential impact of changes in customers’ preferences may not be so easy for a consumer, as iconic brands ... 2 hours ago | 71 mins Next-Generation AI Claims Processing Martyn Bedford, Solutions Engineer, UKI, TIBCO Software Inc Insurers face growing pressure to achieve higher profitability and superior customer experience while reducing operational and settlement costs. Learn... 4 hours ago | 28 mins Human-Centric IT - It's a journey, but easy to start Sami Kallio (CEO), Pasi Nikkanen (CGO) Are your end-users regularly complaining about IT Services? Do they feel that their voice isn't heard or listened to? Do you ever hear "Thanks to IT I... August 5, 2021 4:00pm Virtuelle Vertriebsteams am Beispiel von Almdudler Salesforce, Sabine Ruso, Iris Salomon, Vanessa Vordermaier Sehen Sie in dieser Breakout Session mit Sabine Ruso, Leitung Personalmanagement und Digitale Transformation bei Almdudler Limonade, wie Sie Ihre Mita... August 5, 2021 8:00am Build Brand-Compliant Sites at Scale - Marketers' Edition Maggie Schroeder, Principal Product Marketing Manager Let's face it, it's not always easy to stay on brand and manage multiple changes, content requests, teams as well as websites at scale. Does your org... 14 hours ago | 26 mins Success from Anywhere Sujith Abraham | Cecily Ng | Cheryl Goh | Joshua Tan We’re in a new reality. An all-digital, work-from-anywhere world. Almost overnight, sales moved from in-person handshakes to Zooms, service call centr... 12 hours ago | 51 mins Load more
