Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Remote Support Tools: Then vs Now Chris Handley, Senior Product Manager at GoTo, and Marie Ruzzo, Product Marketing Director (Remote Support Group) at GoTo Remote support tools have long been a staple of support operations and an indispensable tool to diagnose, troubleshoot, and fix a customer’s technical... August 30, 2022 4:00am Why Contact Centre solutions can help SME’s compete more effectively Steve Pels, Contact Centre Action, Hannah Lidster, Sydney FC and Dobek Bociarski, GoTo Hybrid and remote work models can lead to greater productivity but can also result in complexities for businesses, especially when it comes to interac... September 7, 2022 2:00am How to Get Customer Experience Right in Your Contact Center Courtenay Godshall, Leader, Product Marketing, Webex Customer Experience What does customer satisfaction look like in the contact center? It’s simple: Your customers get the answers they need, through their preferred channe... 8 months ago | 33 mins Making Proactive and Resilient Security Accessible to Every Business John Macdonald, Google Cloud, Andy Wen, Google Cloud & Jeff Bryner, Castlight Health Google’s security experts share how to protect your organization’s users, endpoints, and data by identifying and remediating risks before turning into... August 11, 2022 5:00am The Whole Onboarding Experience, Enhance UX, Security, & Productivity from Day 1 Lisa Matragrano, Sr. Marketing Product Manager, Adarsh Kesari, Solution Engineer, and Taylor Boring, Solution Engineer Want to know how you can achieve seamless, secure onboarding that balances employee experience, management, and security? Join our expert panel as the... August 11, 2022 6:00pm Thriving in the Era of Hybrid Work Thomas Kurian, Senior Vice President, Google Cloud & Javier Soltero, Vice President, General Manager, Google Workspace Companies of all sizes are reexamining norms, questioning the status quo, and leaning into new ways of working that enable everyone to do their best w... 2 weeks ago | 23 mins How to transform your sales team with a digital HQ Jeremy Hemsworth, Slack; Ryane Bohm, Gong Ian Gwynne, Mimecast Empower your reps to succeed from anywhere with a digital HQ powered by Gong and Slack. This webinar is best for: - Business decision-makers - Sales ... 3 days ago | 6 mins Market Dynamics Impacting Compensation in 2022 David Turetsky Vice President of Consulting Salary.com; Kristine Gunn Executive Director, Talent & Org Management TriNet TriNet and Salary.com do a deep dive on the latest issues around inflation, market pay trends like higher wages and wage compression, new pay equity a... August 11, 2022 5:00pm Navigating the Flexible Work Iceberg Ron Insana, Denise Lund, Sandra Krief and Will Gordy When it comes to flexible work, business leaders must support remote workers and secure hybrid environments. But as they say, that’s just the tip of t... 3 weeks ago | 30 mins Driving Transformation in the Face of Changing Hybrid Work Models Darryl McKinnon, Chris Balogi, Abhishek Chakraborty, Attila Eman & Charles Ross Pandemic restrictions have helped improve our understanding of hybrid work and jump-starting its adoption. 52% of workers would prefer a more flexible... 4 weeks ago | 24 mins Load more
