Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Reimagine IT in a new, hybrid environment Nirmal Krishnamoorthy - Senior Product Manager at Freshworks | James Francis, ITWeb Brainstorm Contributor AI for operations stands to address key challenges IT is facing in a newly-hybrid environment, with greater data volumes, siloed infrastructure, and h... 2 days ago | 60 mins Level Up the Workplace with Automation & AI Scott Sinclair, ESG | Chad Haftorson, Freshworks "Rightsizing AI for ITSM and ITOM Success” by IDG reported that 93% of survey respondents were already deploying or exploring AI to enhance their ITSM... June 28, 2022 6:00pm Reimagine IT in a new, hybrid environment Nirmal Krishnamoorthy - Senior Product Manager at Freshworks | James Francis, ITWeb Brainstorm Contributor AI for operations stands to address key challenges IT is facing in a newly-hybrid environment, with greater data volumes, siloed infrastructure, and h... June 30, 2022 3:15pm The Shoe Fits: Right-Size Your Organization's IT Service Management Nirmal Krishnamoorthy, Product Marketing, Freshworks and Scott Sinclair, Analyst, ESG Legacy SaaS-induced complexity plagues IT organizations with significant upkeep, data silos, and unneeded costs. Resource-intensive IT operating model... 5 days ago | 40 mins Automation: How do you do it right? Dennis Wahome, Solutions Engineer and Sunny Singh, Senior Field Marketing Manager UK&I | Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and deliv... 2 weeks ago | 25 mins The Shoe Fits: Right-Size Your Organization's IT Service Management Nirmal Krishnamoorthy, Product Marketing, Freshworks and Scott Sinclair, Analyst, ESG Legacy SaaS-induced complexity plagues IT organizations with significant upkeep, data silos, and unneeded costs. Resource-intensive IT operating model... 2 weeks ago | 40 mins The Shoe Fits: Right-Size Your Organization's IT Service Management Nirmal Krishnamoorthy, Product Marketing, Freshworks and Scott Sinclair, Analyst, ESG Legacy SaaS-induced complexity plagues IT organizations with significant upkeep, data silos, and unneeded costs. Resource-intensive IT operating model... July 11, 2022 4:00pm Let's Talk Personalization: Content Strategy in Product Marketing Guest: Anusha Jha > Host: Kevin Nichols Let's face it: marketing people and content strategists don't quite see eye to eye. The former relegates content strategists to the content-writer clu... July 6, 2022 5:00pm The Future of Enterprise Service Management: Adapting to the Digital Economy Deepthi Nagarajan, Senior Product Marketing Manager, Freshworks and Scott Sinclair, Analyst, ESG Providing service management to organizations has evolved from basic service requests to providing new and emerging enterprise-scale tools and technol... 1 month ago | 41 mins Extend beyond IT with enterprise service management - Europe Sumit De, Senior Solution Engineer, Freshworks The value and process of deploying Freshservice beyond IT, and incorporating multiple service delivery organizations within the Freshservice platform. 1 month ago | 15 mins Load more