Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Delivering Better Human Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Shannon Johnson, Director of Customer Support, Sprout Social Over the course of three webinars, we've brought together customer support leaders to find out how they’ve set up each stage of the Conversational Sup... 2 days ago | 40 mins Providing Pro-active Support Antoinette Taaffe, Intercom | Melissa Henley, Laserfiche Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve set up each stage of the Conversational Su... 1 week ago | 42 mins Setting Up Self-Serve Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Justin Nuzum, Vice President of Support & Services, Pendo Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve implemented each stage of the conversation... 2 weeks ago | 46 mins How to Build a Support Automation Framework Mariam Yehia, Intercom | Carlos Gerber, Customer Success Lead, Demodesk | Verena Kuhn, Head of Community Support, Pitch Today, support teams are navigating an increasingly demanding support landscape. Automation supercharges support, empowering teams to provide personal... September 7, 2022 9:00am B2B Thought Leadership: The Intersection of Brand, Reputation, and Sales Jeff Kunken (BrightTALK), Mary Shea, PhD (Outreach) and Mario M. Martinez Jr. (Vengreso) Even in B2B, brand is paramount. It's how we get on the list for purchase consideration, build long-term connections with buyers, and extend our relat... September 28, 2022 3:00pm The Cookie Apocalypse - is this the end of the Marketers world too? Join experts from Acquia, VMLY&R, and Forrester for your marketers’ roadmap to success in a cookieless future. You may have enjoyed a little (or a lot) of lockdown baking over the last 18 months, but in the tech world the relevance of cookies has long expired. ... 10 months ago | 57 mins MarTechFest Global Keynote: How to approach a cookieless future Tom Bianchi, VP Marketing, EMEA at Acquia Get access to Tom Bianchi's (VP Marketing EMEA @ Acquia) talk at the recent MarTechFest Global in London. Key areas covered: - What does the Cookie... 9 months ago | 26 mins What Makes a Great Recruiter? Tigran Sloyan, CEO & Co-Founder of CodeSignal; Jennifer Shappley, VP of Global Talent Acquisition at LinkedIn Join Tigran Sloyan, CEO & Co-Founder of CodeSignal, for a conversation with Jennifer Shappley, VP of Global Talent Acquisition at LinkedIn. They’ll di... 1 week ago | 14 mins Unstick the middle of the funnel Glenn Landauer, VP Customer Experience Strategy at MOI Global The customer journey has changed for good. Potential customers spend weeks, months or even years silently researching brands online. And even if they ... 1 month ago | 60 mins Using Animation to Create Content Throughout the Sales Funnel Steve Madeja, Senior Producer, Creative Accounts (BrightTALK) Today's marketers have only seconds to capture a buyer's attention. With no time to spare, how can you make compelling content that engages them at ev... 1 month ago | 45 mins Load more
