Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date 2022 Customer Support Trends: An EMEA perspective Adrian Swinscoe, CX Consultant at RARE | Ruth O'Brien Senior Manager, Customer Support at Intercom & more In our 2022 Customer Support Trends Report, we asked 1200+ customer support leaders what’s working for them—and what’s not. Join Ruth O’Brien, Senior... 1 month ago | 56 mins The State of CX: Consumer and business perspectives, gaps and opportunities Elcenora Martinez, Global VP of Digital, AI and Cloud Product Marketing at Genesys with Claire Beatty and Adrian Swinscoe Consumers’ ever-rising expectations include a first-contact resolution and fast response among their top service priorities. As customer experience (C... 3 months ago | 62 mins EM Equities: Expert presentations followed by panel discussion Arup Datta, Mackenzie Investments | Rahul Chadha, Mirae Asset Global Investments (Hong Kong) | Martin Hurst, IPE CAN ASIA OFFER INVESTORS DIVERSIFICATION AT A TIME OF ECONOMIC HARDSHIP? Rahul Chadha, Chief Investment Officer at Mirae Asset Global Investments (Hon... 7 hours ago | 77 mins Secrets of Successful CFOs: A Panel Conversation Jack McCullough, CFO Leadership Council | Glenn Hopper, Sandline Global | Bolanle Williams-Olley, Mancini Duffy NetSuite is bringing together three accomplished CFOs to share their perspectives on what constitutes success and how to bridge financial expertise wi... June 28, 2022 9:00am How location-enabled ADAS is changing the auto industry Sjoerd Spaargaren, Product Marketing Manager, Automated Driving, HERE Technologies Advanced driver-assistance systems (ADAS) has emerged as one of the key system functionalities in vehicles this last decade. Regardless of their navi... June 28, 2022 9:00am Is a false sense of API security pervasive in the enterprise? Christopher M. Steffen | Prakash Sinha Modern applications, composed of functions and services, require developers to rely on APIs to communicate between applications and their components t... June 29, 2022 1:00am Four decades of Russell US Indexes reconstitution - An ETFs perspective Suzanne Henige & Kristy Akullian (BlackRock); Mark Barnes & Catherine Yoshimoto (FTSE Russell) Russell Reconstitution, which occurs each year in June, is a top-to-bottom recalibration of the US equity market benchmarks and the membership of the ... 5 days ago | 47 mins Is a False Sense of API Security Pervasive in the Enterprise? Christopher M. Steffen | Prakash Sinha Modern applications, composed of functions and services, require developers to rely on APIs to communicate between applications and their components t... June 29, 2022 4:00pm Designing and Conducting Decentralized Dermatology Trials Premier Research Implementing rigorous assessments and securing the highest quality of data are major goals in dermatology clinical research. Traditional clinical tria... June 30, 2022 1:00pm A portfolio perspective: The crucial role of indexing in an evolving market Justin Wheeler, iShares EMEA | Tim Edwards PhD, S&P Dow Jones Indices | Brendan Maton This webinar will look at the key issues investors face in the current geopolitical and post-pandemic environment. We believe investors need to distin... 2 weeks ago | 76 mins Load more
