Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date The Voice Assistance Challenge: Exceeding Customer Expectations Scott Baker, Senior Analyst, Opus Research; Dan Miller, Lead Analyst, Opus Research; Nikola Mrkšić, CEO, PolyAI As more and more contact centers adopt natural language technologies, what will it take for customers to truly accept voice assistants? Advancements ... 1 year ago | 45 mins The Shift to Customized Voice Assistants: How Will You Compete? Dan Miller, Opus Research; Michael Zagorsek, SoundHound Inc.; Nithya Thadani, RAIN; Derek Top, Opus Research A global survey of 320 decision makers across 8 major industries has confirmed that voice assistants are becoming ubiquitous. While customer service, ... 2 years ago | 50 mins How Test Automation delivers responsive AI Chatbots and Virtual Assistants Shamir Ahamed, Test Automation Architect and Abhilash Giridharan, Test Automation Architect ELIZA Chatbot (1966), A.L.I.C.E bot (1995), IBM’s Watson (2006), Siri (2010), Google Assistant (2012) to Amazon Alexa (2014). The journey of Conversat... 3 years ago | 60 mins Future Of Entertainment #7 How Operators Can Leverage The Power Of Voice On ATV Fabien Battini (Technicolor) & Alexander Badem (3SS) Voice assistants are a major game changer for pay-TV operators worldwide and Google Assistant is at the core of Android TV STBs. Fabien Battini (Techn... 2 years ago | 33 mins Do we need to re-think disaster recovery post covid-19? •Colonel M C Cornell, Assistant Head - Information Application Services, British Army •Carol Williams, Head of ICT and SIRO In this webinar we start to reflect back on 2020 and the rapid changes organisations have had to make in the last few months to adapt to a new world o... 2 years ago | 56 mins How Proximus built a best-in-class TV platform using Android TV Operator Tier Sébastien Leblanc (Proximus), Matthias Puschmann (Google), Fabien Battini (Technicolor), Pierre Donath (3SS), John Moulding -- Why and how Proximus, Technicolor and 3SS deployed an Android TV Operator Tier next-generation set-top box platform with world-first functionality ... 3 years ago | 76 mins [Customer Story] Conversational AI Chatbot Boosts Local Gov's Digital Engagement Tammy Cyphert (Chief Business Officer @ Dito), Ben Palacio (Senior IT Analyst @ Placer County) and John Henry (Google Cloud) Learn How Placer County is Transforming its Digital Engagements with Chatbots & Other Cloud-based Solutions When it wanted to go beyond the tradition... 3 years ago | 28 mins Hey Google, Activate Spyware! With Google Assistant Erez Yalon Director of Security Research at Checkmarx This talk will highlight serious security findings in Android smartphones, enabling attackers to remotely control, take, and retrieve photos, videos, ... 3 years ago | 24 mins Panel Talk: Personalities in Conversational Interfaces Google, Ford, Women in Voice, Myplanet, CCAI Services and [24]7.ai Does personality breathe life into our bots? Or does it hurt our perception of them? Join an esteemed group of conversational design experts for an in... 2 years ago | 61 mins Deepfake: Your throat can be "hacked" Ben Cunningham, Director of Product Marketing As Artificial intelligence (AI) becomes more sophisticated, online tricksters have started leveraging machine learning techniques to tamper with audio... 4 years ago | 27 mins Load more