Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Delivering Better Human Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Shannon Johnson, Director of Customer Support, Sprout Social Over the course of three webinars, we've brought together customer support leaders to find out how they’ve set up each stage of the Conversational Sup... August 17, 2022 9:00am Setting Up Self-Serve Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Justin Nuzum, Vice President of Support & Services, Pendo Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve implemented each stage of the conversation... 2 weeks ago | 46 mins New at Intercom - Summer 2022 Ali Biggs, Senior Director, Product Marketing, Intercom | Chris Dalley, Senior Product Manager, Intercom In this exciting new launch webinar, we unveiled three capabilities that mark a big step forward in customer engagement: Custom Actions and Objects in... 4 weeks ago | 52 mins Key Findings from the 2022 Data Threat Report - Federal Edition David Ortega, Principal Solutions Architect, Thales, and Marcelo Delima, Senior Global Solutions Marketing Manager, Thales Navigating Data Security in an Increased Mandate Environment to Protect Critical Assets, Defend Against Ransomware & Accelerate Cloud Transformation I... August 31, 2022 1:30pm Key Findings from the 2022 Data Threat Report - Federal Edition David Ortega, Principal Solutions Architect, Thales, and Marcelo Delima, Senior Global Solutions Marketing Manager, Thales Navigating Data Security in an Increased Mandate Environment to Protect Critical Assets, Defend Against Ransomware & Accelerate Cloud Transformation I... 3 weeks ago | 50 mins Why conversational support is now a Must-Have Jasmine Jaume, Intercom | Ryan Steinberg, Intercom | Kate Leggett, Forrester Forrester Consulting recently surveyed global support leaders to see how customer support is changing. They found that personalized, messenger-based s... August 23, 2022 9:00am Engaging With Increasingly Larger and Fragmented Buying Centers Winfried Schultz, EMEA VP Marketing at Teradata Why the real challenge is not the selling, but the buying. And what marketing can do. -Traditional B2B technology marketing makes it harder to sell a... 3 months ago | 30 mins How to build an expert onboarding strategy Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO at Encuadrado Onboarding is about so much more than introductions. It’s about keeping up the conversation across the customer lifecycle. That way, your users become... 3 months ago | 46 mins Addressing Network Exposure Risks in the Public Cloud Kasi Annamalai, Sr Product Mgr, Prisma Cloud and Jason Williams, Product Marketing Mgr, Prisma Cloud at Palo Alto Networks As companies migrate to the cloud, they are responsible for ensuring their critical applications and data are safe and secure. But what happens when a... 9 hours ago | 38 mins A cybersecurity roadmap for securing shared workstations Shamalee Deshpande, Director Product Marketing, Yubico Critical authentication requirements and best practices Shared workstations and devices are common across many industries such as financial services,... 5 days ago | 56 mins Load more
