Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Understand What the New ISO 27002 and Future ISO 27001 Updates Mean For You Danny Manimbo, Principal / ISO Practice Director at Schellman | Aidan Collins, Head of Enterprise Business at Hyperproof ISO/IEC 27002:2022 (ISO 27002) has finally arrived after a long waiting period (it was initially announced several years ago). Wondering what the main... 7 months ago | 58 mins ISO/IEC 20000 tavoitteena ja kehityksen karttana Jaakko Marin Moni kuvittelee ISO 20000:n raskaaksi ja byrokraattiseksi malliksi, joka harvoin soveltuu järkevään palvelunhallintaan. Myös liiketoimintakytkentä on ... 6 years ago | 55 mins Centers for Disease Control Journey to ISO20K & ISO27K Certifications Jim Landers and Joseph Ludwig The Centers for Disease Control and Prevention achieved a milestone when its mid-tier data center in Atlanta earned its Service Management & Informati... 5 years ago | 58 mins How to Meet ISO's Randomization Standards in Less than Two Minutes Austin Grajek website: www.youattest.com Email: sales@youattest.com In this short demo, we outline the steps in selecting a random set of users from any applicati... 3 years ago | 2 mins We Don't Need Another IT Hero Doug Tedder, Principal, Tedder Consulting •Do you have a 'hero' on your ITSM team? You know the 'hero' – it's that person who always seems to make the "game-changing catch" as they complain ab... 6 years ago | 28 mins Top Ten Things to Consider When Implementing a Service Desk Doug Tedder, Principal, Tedder Consulting Service catalogs are one of those service desk terms we've all heard of, but some of us do not have the time, resources, or a clear idea of how to cre... 6 years ago | 32 mins ISO/IEC 20000:2011 – The new version: An Overview Mart Rovers On April 15, the new version of the ISO/IEC 20000 was released. The itSMF USA ISO/IEC 20000 Special Interest Group will introduce the new version in ... 12 years ago | 47 mins Dest:ISO/IEC 20000:Getting Started–Planning & Preparation ISO/IEC 20000 SIG Appointed Contributors The itSMF USA ISO/IEC 20000 Special Interest Group invites you to join the journey to “Destination ISO/IEC 20000”. During this second event the parti... 12 years ago | 62 mins ITSM Certification Pathways: ITIL and ISO 20000 Demystified Leslie Landry Confused by the various paths to ITIL Expert? What is the ITIL Master? Also, what are the appropriate ISO/IEC 20000 certifications for me? Join us... 12 years ago | 61 mins ICT viitekehykset Ben Kalland Palvelunhallinnan ja hyvän ICT-hallintatavoille on olemassa erilaisia hyviä käytäntöjä, viitekehyksiä ja standardeja. Jokaiselle mallille löytyy oma k... 5 years ago | 39 mins Load more