Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Understand What the New ISO 27002 and Future ISO 27001 Updates Mean For You Danny Manimbo, Principal / ISO Practice Director at Schellman | Aidan Collins, Head of Enterprise Business at Hyperproof ISO/IEC 27002:2022 (ISO 27002) has finally arrived after a long waiting period (it was initially announced several years ago). Wondering what the main... July 14, 2022 6:00pm ISO/IEC 20000 tavoitteena ja kehityksen karttana Jaakko Marin Moni kuvittelee ISO 20000:n raskaaksi ja byrokraattiseksi malliksi, joka harvoin soveltuu järkevään palvelunhallintaan. Myös liiketoimintakytkentä on ... 5 years ago | 55 mins How to Meet ISO's Randomization Standards in Less than Two Minutes Austin Grajek website: www.youattest.com Email: sales@youattest.com In this short demo, we outline the steps in selecting a random set of users from any applicati... 3 years ago | 2 mins New trends in IT Service Management monitoring Diego Berea - Director of Ozona Consulting, ISO 20000-2 co-editor, ISO 20000-9 project editor Monitoring tools have always been there. Other sources also provide useful information to calculate availability and performance of IT Services. Howev... 6 years ago | 47 mins Centers for Disease Control Journey to ISO20K & ISO27K Certifications Jim Landers and Joseph Ludwig The Centers for Disease Control and Prevention achieved a milestone when its mid-tier data center in Atlanta earned its Service Management & Informati... 4 years ago | 58 mins Three Movements in Service Management: ITSM in 2019 Dolf van der Haven, Information Security and Quality Manager, Verizon Enterprise Solutions Join Dolf van der Haven, Information Security and Quality Manager, at Verizon Enterprise Solutions This webcast as he gives an overview of the three m... 4 years ago | 43 mins ISO 20000 y su integración con ISO 27001 e ISO 22301 Daniel Picó, consultor ITSMF- Lead Auditor ISO 20000, Econocom-Osiatis La integración de las normas dentro de una misma organización, permiten una serie de sinergias que redundan en beneficio de la propia compañía. En un... 8 years ago | 47 mins Introducción a la ISO20000 Carmen Priegue, Coordinadora GT ISO 20000 itSMF Carmen nos mostrará qué es ISO 20000 y qué documentos componen esta norma. Realizará un resumen de los requisitos exigidos para una certificación. Y e... 9 years ago | 49 mins A Blueprint for Next Generation IT Service Management Ian Clayton, Service Mgmt101, John Savage, Gen-Probe; Chuck Wysocki, McKesson, Heather Strickland, SH; Bill Powell, Zenetex In this session, Ian Clayton, author of the Universal Service Management Body of Knowledge (USMBOK) will explore with a panel of peer professionals th... 11 years ago | 46 mins Problem Management - Techniques & Methodologies John Custy, ITSM Consultant, JPC Group Problem Management is a key process for improving service availability. In order to obtain value from the Problem Management it is necessary to unders... 11 years ago | 47 mins Load more
