Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Turn Agents into Superstars Steve Morrell, Managing Director, ContactBabel Ltd and Juanita Coley, Executive Director, Solid Rock Consulting In today's competitive business landscape, providing exceptional customer service is no longer a nice-to-have but a must-have. To achieve this, organi... 2 days ago | 33 mins AppSec Trends for 2022 and Beyond Eli Erlikhman, Director of Management Consulting In the world of application security (AppSec), it’s helpful to know what your peers are doing—what’s worked, what’s failed—and perhaps most importantl... 3 months ago | 39 mins Data-driven success: How modern data architecture unleashes business value Rajeev Pai, Director- Technology Strategy & Transformation | Deloitte In today’s rapidly evolving business landscape data plays a critical role. Modern data architecture provides the tools and practices to harness the po... April 19, 2023 3:00pm Survey results: Hybrid work trends and the tech that matters most Dell Technologies and Forrester Consulting Today’s employees are embracing hybrid work – and in this brave new world of IT, the most effective businesses are proving to be those that equip thei... 5 months ago | 22 mins Streamline Budget Planning with Business Intelligence Gowri Selka, Volantsys | Nicholas Miller, ClickUp | Claudia Pilgrim, Capital Consulting Group Operational and budget planning can quickly become a jumble of numbers as organizations attempt to finance next quarter’s operations. Business Intelli... 5 months ago | 60 mins APM – a key to deliver maximum business value Andy Jordan, Toffensian Consulting S.A., Al Hsu, ServiceNow, and Jim Tisch, ServiceNow Application Portfolio Management (APM) is a critical skill for today’s IT departments to maximize effectiveness by aligning apps to business needs and... 19 hours ago | 54 mins The Importance of Switching to a First-Party Data Strategy Ted Sfikas, Regional RVP, Solutions Consulting, Americas, Tealium Your CDP Preparation Masterclass Series Ep 2 With third-party cookies crumbling and new data privacy laws in effect, marketers are facing new hurdles... 20 hours ago | 33 mins Navigating the Azure Cloud Waters for File Storage Tom Rose, Nasuni; Ray Lucchesi, Silverton Consulting New digital innovations have pushed companies to reconsider their technology infrastructure, with many making the decision to utilize the cloud. As a ... 20 hours ago | 55 mins Rocket + Zia: How Automation Fixes Insurance Company Content Management Problems Eric Howse, Enterprise Sales Director at Zia Consulting, and William Davit, Senior Account Executive at Rocket Software Customers choose insurance companies that are easy to work with. But insurance companies are tasked with a contradictory goal: improving profitability... 2 days ago | 46 mins Take Control of Your Cyber Defense with The Defender’s Advantage Series, Part 1 Kerry Matre, Sr. Director, Product, Solutions Marketing, Mandiant, Jennifer Guzzetta, Sr. Product Marketing Mgr, Mandiant Learn how to activate the six critical functions of Cyber Defense to optimize your security program in the face of harmful adversaries. Building a bes... 1 day ago | 53 mins Load more
