Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date An Inside Look of Using JSM for Enterprise Service Management Mike Faster - Host - Coyote Creek President; Team from Box; Team from QAD; Atlassian Engineer; and Refined App Engineer Today’s enterprise service teams face a growing demand to enable better service delivery for business teams such as Human Resources (HR), Legal, Facil... 7 months ago | 75 mins SERVICE MANAGEMENT FOR ALL VIRTUAL ROUNDTABLE Engineers from Coyote Creek and Appfire To provide an exceptional customer service experience for today’s shrewd consumer, service teams must deliver an exceptional experience. To do that, t... 6 months ago | 46 mins Delivering a quality service to the enterprise Phill Fox, Principal Customer Success Advocate and Richard Crampton, Senior Pre-Sales Consultant at Adaptavist While IT Service Management may be a key enabler of digital transformation and modernising efforts, it is not immune to the growing pains that a rapid... 5 months ago | 39 mins Breathe Life into your Legacy Service Desk Peter Beasley, President Netwatch Solutions Many enterprises still enjoy success with legacy service desk solutions such as Footprints, Track-IT, and Remedy. Many DevOps and software driven ente... 3 years ago | 59 mins Value Stream Integration for SMBs: ZenDesk to JIRA and Beyond Doug Bass ZenDesk is widely used by SMBs for help desk, live chat, and user documentation. Similarily, Atlassian JIRA is the tool-of-choice for many small appli... 2 years ago | 14 mins Can AIOps Cure Your Service Desk Problems? Mohan Kompella, Senior Director, Product Marketing @BigPanda If you use ServiceNow, JIRA or another service desk system, your helpdesk and ITSM teams have probably run into some of these issues: A single outag... 3 years ago | 33 mins Integrate Jira Service Desk with BMC Remedy Doug Bass Integrating applications with ConnectALL enables bi-directional exchange of information, and end-to-end visibility and traceability across the softwar... 4 years ago | 32 mins itSMF-CursoTools18: 04- Jira Service Desk: La evolución Agile herramientas ITSM Nacho Anaya - Tecnofor En nuestro webinar podremos ver el porque las compañías están cambiando sus herramientas tradicionales ITSM por Jira SD. ¿Cuáles son las ventajas de l... 5 years ago | 49 mins The best of both worlds: Jira & SysAid Oded Moshe & Doron Youngerwood ITSM and DevOps have come together, providing you with a seamless end-to-end experience. 3 years ago | 24 mins How We Approached Evaluation of ALM Octane and Now Run Agile Testing Gerd Fladrich, Risang Sidik This webinar is brought to you by the Vivit Testing Quality ALM Special Interest Group (SIG). Join this webinar that will demonstrate how BNP Paribas... 3 years ago | 60 mins
