Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Introducing CCNG partner - Knowlagent Lee Anne Wimberly, Director of Marketing - Knowlagent CCNG talks with Lee Anne Wimberly, Director of Marketing at Knowlagent about their talent management software solution developed to meet the unique tr... 12 years ago | 10 mins Trigger a 20% business impact with intraday management John Wolf, CMO at Intradiem CCNG talks with John Wolf, CMO at Intradiem. Intradiem, formerly Knowlagent, is the leader in intraday management solutions for contact centers. Intr... 9 years ago | 27 mins Key Trends that Impact How Your Call Center Delivers in the Clutch Matt McConnell Hear best practices in key customer interaction disciplines for call center management from CCNG member Matt McConnell, CEO of Knowlagent, industry ex... 10 years ago | 61 mins
