Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Can ITSM Exist in the Cloud? Daniel Breston, Principal Consultant, Virtual Clarity I remember when virtual or cloud became the scary marketing words for any Operations or Infrastructure or ITSM person. My role is going, my skills won... 5 years ago | 41 mins The Business Case for Lean IT Robert McBride, Network Field Engineer at Versa Networks Businesses of many sizes are evaluating whether Lean IT for branch offices, cloud, wide area networking, and applications is the right approach. Ther... 3 years ago | 61 mins LEAN 101 – An introduction to LEAN IT Peter Hubbard, Principal Consultant at Pink Elephant UK LEAN IT is one of the current buzzwords that swirls about our industry, but what is it? How is it different from ITIL or DevOps? And which is better a... 6 years ago | 48 mins Problem Management CoI - LeanIT Continuous Improvement for Problem Management Niels Loader, Principal Consultant, Quint Wellington Redwood Please join the itSMF USA Problem Management Community of Interest for a BrightTalk Session on “LeanIT Continuous Improvement for Problem Management”,... 7 years ago | 61 mins Simplifying Service Response with Standard+Case Brian Newcomb and Edward Gray In this webinar, Brian will introduce the Standard+Case approach and discuss benefits for both IT and non-IT service providers. Description: Servic... 6 years ago | 57 mins
