Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to leverage full cloud adoption in payments Darren Busby (MYHSM Global Head Sales) | Sudhir Kalidindi (AWS Principal Solutions Architect) | Suresh Vaghjiani (CLOWD9 CEO) Digital transformation and the global growth of electronic payments forges ahead with unprecedented momentum, but this growth potential does not guara... 3 days ago | 58 mins Empower the whole company to create effortless CX and build long-term loyalty Michael DeSalles, Principal Analyst, Frost & Sullivan | Ajda LaPrad, Product Marketing Manager, Servicenow Companies want to provide great customer experiences and build loyalty but are struggling to meet customers’ ever-increasing expectations. Why? Becaus... 2 days ago | 25 mins Building Virtual Assistants with the World’s Leading Conversational AI Platform Nick Orlando - Director, Product Marketing, Kore.ai and Gurpreet Singh - Sr. Solutions Engineer, Kore.ai Introducing the CX/EX Chronicles: Elevate Customer Experience (CX) Strategies with Conversational, Intelligent and Self-learning Virtual Assistants Cu... 2 days ago | 22 mins Work Smarter, Not Harder Brittany Quinlan, Technical Product Marketing | Chris Wartickli, VP Customer Experience & Advocacy Many companies are doing their best to meet customers’ ever-increasing demands. The fact is, reducing customer effort and resolving critical issues st... 2 days ago | 53 mins Building Virtual Assistants with the World’s Leading Conversational AI Platform Nick Orlando - Director, Product Marketing, Kore.ai and Gurpreet Singh - Sr. Solutions Engineer, Kore.ai Introducing the CX/EX Chronicles: Elevate Customer Experience (CX) Strategies with Conversational, Intelligent and Self-learning Virtual Assistants Cu... 2 days ago | 23 mins Deliver differentiated customer service experiences in the FSI industry Ricardo Pasto, Principal Analyst, Servicenow Customer expectations have never been higher while the uncertain economic is affecting businesses globally, especially in the competitive FSI space. I... 2 days ago | 54 mins Customer Loyalty: Protecting the Client-side Experience Susan McReynolds, Akamai | Christine Ross, Akamai | Emily Lyons, Akamai Attracting customers to your website is only half the battle; Keeping them there is what matters most. That’s why creating and maintaining a seamless ... 2 weeks ago | 35 mins 360 Degree View of a Customer with Deloitte and ForgeRock Rajoo Nagar - Director, Product Marketing at Forgerock; Chad Veldhuizen, VP Solution Delivery, CIAM at Deloitte Let’s face it, today’s digital world is an incredibly crowded marketplace. Businesses must compete fiercely to capture the attention of customers and ... March 29, 2023 5:00pm Engaging Retail Experiences Demand an Agile Infrastructure Bharadwaj Kachapuram, Product Manager, VMware Today’s retailer has a lot on their plate. From executing a flawless curbside pickup to utilizing augmented reality to try on a new outfit, delivering... March 29, 2023 6:00pm 6 Proven Use Cases for Increasing Loyalty and Retention James Burnham, Digital Strategist at Tealium Customer data is the key ingredient to driving loyalty and retention. Why? Because you can only proactively identify and target high-risk and high-val... 2 weeks ago | 28 mins Load more
