Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Customer Loyalty & Retention: Turning Crises into Connections Arun Kumar, Infobip | Reid Morgan, Revenue Automation | Talal Khan, Revenue Automation Increasing retention by just 5% could lead to a 25% or more increase in profits, according to a report by Bain & Company, Prescription for Cutting Cos... 4 days ago | 13 mins Maximize Value from your CX Program Jon Wood, Onboarding Manager; Alli Milne, Digital Learning Content Manager; Jeannie Zaemes, Director of Growth Marketing Customer experience (CX) programs offer the potential for long-term return on investment (ROI) derived from improved satisfaction, loyalty, advocacy, ... June 1, 2022 3:00pm Maximize Value from your CX Program (APAC) Jon Wood, Onboarding Manager; Alli Milne, Digital Learning Content Manager; Jeannie Zaemes, Director of Growth Marketing Customer experience (CX) programs offer the potential for long-term return on investment (ROI) derived from improved satisfaction, loyalty, advocacy, ... June 2, 2022 12:00am Maximize Value from your CX Program (EU) Jon Wood, Onboarding Manager; Alli Milne, Digital Learning Content Manager; Jeannie Zaemes, Director of Growth Marketing Customer experience (CX) programs offer the potential for long-term return on investment (ROI) derived from improved satisfaction, loyalty, advocacy, ... June 2, 2022 8:00am Latest Consumer Trends To Inform Your Loyalty & Relationship Marketing Strategy Mark Johnson, CEO, Loyalty 360; Tim Glomb, VP Content, Cheetah Digital Cheetah Digital’s 2022 Consumer Trends Index reveals the wants and needs of global consumers when considering the relationships they have with their f... 1 month ago | 55 mins Launching a Sustainable Accessibility Program Mark Miller, Director of Emerging Accounts and Platforms, TPGi and Cori Perlander, Account Manager, TPGi Digital accessibility has fast become an important need for most organizations. Ensuring digital assets like websites, applications and documents are ... 2 weeks ago | 43 mins What It Takes to Win with Loyalty Jodi Rausch, Managing Dir of Integrated Loyalty Solutions, Concentrix Catalyst; Tim Glomb, VP of Content at Cheetah Digital Winning customers through brand affinity and emotional connection is every brand’s dream. Transactional relationships that are made up of points and ... 2 months ago | 38 mins Maximize Value from your CX Program (EU) Jon Wood, Onboarding Manager; Alli Milne, Digital Learning Content Manager; Jeannie Zaemes, Director of Growth Marketing Customer experience (CX) programs offer the potential for long-term return on investment (ROI) derived from improved satisfaction, loyalty, advocacy, ... 4 weeks ago | 31 mins Maximize Value from your CX Program Jon Wood, Onboarding Manager; Alli Milne, Digital Learning Content Manager; Jeannie Zaemes, Director of Growth Marketing Customer experience (CX) programs offer the potential for long-term return on investment (ROI) derived from improved satisfaction, loyalty, advocacy, ... 4 weeks ago | 31 mins How Loyalty Can Drive a Customer Engagement Strategy Brad Bissonnette, COBS Bread; Karen Szarvas, Vitamin Shoppe; Mark Johnson, Loyalty 360; Mike Ribero, REACH Loyalty can no longer be a discount program that sits as a silo; it has to be the heart of how your brand brings a value exchange to consumers in retu... 4 months ago | 58 mins Load more
