Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Full-funnel IT lifecycle services simplify distributed workforce management George Ganas, Zones | Gabe Knuth, Enterprise Strategy Group IT departments are challenged with meeting the hardware, software, security, and support needs of a constantly evolving workforce. To meet these goals... 3 days ago | 45 mins Delivering a modern, domain-agnostic AIOps engine Moderator: Hansel Akers, Regional Vice President of Sales Engineering | Guest Chris Black, MITO CTO, CDI In an ever-changing and highly complex digital IT ecosystem, IT departments already have a full plate without adding an additional helping of tools an... 5 days ago | 44 mins Highly Productive Workplace Leveraging Tech Stack of Service Desk Paul Nashawaty, Josh McLaughlin, ESG, Zones Providing innovation, flexibility and continuity while delivering on an optimized customer experience provides the recipe for success in today's moder... June 21, 2023 4:00pm The Cascading Effects of Enhancing Your IT Service Desk David Martin - Zones, Udit Singh - Everest Group, Roy Atkinson - Clifton Butterfield, LLC True success for the service desk is achieved when an issue is eliminated before it disrupts the user, rather than just resolving it quickly to minimi... June 27, 2023 4:00pm Efficiency Matters – How MSPs can optimise their operations Peter Kujawa VP Service Leadership & TSP Evangelist Understanding the importance of operational efficiency is essential to grow your MSP. Watch this webinar and learn how you can maximise operational ... 3 weeks ago | 55 mins Professional services: Benchmarks and best practices for scaling success Megan Bull, Dave Hofferberth, Brian Siefykes Despite economic uncertainty, the professional services industry continues to grow – but sustaining revenue and profit growth is easier said than done... 1 month ago | 59 mins Machine Powered: The future of AI at ConnectWise Kyle Jackson | Jacob Turpin | Nick Nolen | Will Dowling Artificial intelligence (AI) and machine learning have been making headlines in the news lately, but what does this mean for the future of IT solution... 3 weeks ago | 64 mins Incident Response E-Summit: Build Resilience, Starting with Readiness Larry Gagnon, Senior Vice President Security Services & Incident Response at eSentire The mean downtime cost for organizations experiencing a cyber incident can be $225K/day – in addition to costs incurred from fines and legal fees, los... 2 weeks ago | 22 mins Monitoring the Madness: Hybrid Monitoring - Challenges vs. Expectations Bill Talbot, Chief Marketing Officer OpsRamp and Jeremy Fields, VP, Innovation Practice, Global Services Hitachi Vantara The only constant in the managed service provider (MSP) competitive landscape is change. The good news for MSPs, though, is that managed services are ... 2 weeks ago | 10 mins Ontinue's CEO Geoff Haydon on How to Choose a Reliable SOC Service Provider Ontinue CEO Geoff Haydon with Information Security Media Group at RSA Conference 2023 SOC: Build vs. Buy - When Is It Right? - The midsize market encounters many cybersecurity hurdles, including the increasing volume of information that... July 11, 2023 5:00pm Load more
