Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Empower Your Hybrid Workforce With Virtual Training Environments Grigori Trofimov, Solutions Architect; Renato Putini, Director, Parasoft Many customer services have shifted to digital channels such as contact centers. Expanding teams in hybrid locations has its own set of challenges, in... 4 months ago | 35 mins Remote Rule #1: People First! Kim Shepherd The Covid-19 pandemic instantly sent millions of employed Americans home to work. This new era of remote work has forever changed the mindset of the t... 5 days ago | 51 mins Retention in a Tight Labor Market: How to Build an Empowered and Loyal Team Dave Landa, CEO, Kintone; Nimrod Grinvald, Technical Evangelist, Kintone With the unemployment rate at a record 3.6% and the Great Resignation or Great Re-Alignment still in full swing, employee retention remains near the t... 2 weeks ago | 62 mins ABM With Personalised Content Automation to Drive Growth and Customer Retention Lucy Heavens - Chief Marketing Officer at 10x Banking Watch insightful panel discussions with Sumeet Vermani - Global VP Marketing, Neil Berry - Global Head of Account & Deal Based Marketing Centre of Exc... 1 month ago | 31 mins Chapter Chat: Membership Engagement & Retention Ken Fishkin, CISSP, HCISPP, CCSP, CIPT, CIPP/US, CIPM While it is hard enough to convince security professionals to join a local (ISC)² chapter when they are faced with competing family/work priorities, i... 5 months ago | 61 mins Understand the Member Journey to Drive Growth for Your Credit Union Anne Legg, Founder and Principal, THRIVE and Jon M. Deutsch, Managing Director, Financial Services Solutions, TIBCO Featuring Anne Legg and hosted by Credit Union Times Data is worthless if you don’t know how to mine it and find the story in the details. Your cred... 7 months ago | 54 mins What It Takes to Win with Loyalty Jodi Rausch, Managing Dir of Integrated Loyalty Solutions, Concentrix Catalyst; Tim Glomb, VP of Content at Cheetah Digital Winning customers through brand affinity and emotional connection is every brand’s dream. Transactional relationships that are made up of points and ... 3 months ago | 38 mins Patient Perspectives to Improve Retention with eConsent Andrew Mackinnon, Digital Trial Operations Lead, Medable With Tufts reporting that the average number of patient dropouts for clinical trials remains near 30%, it is clear that there is still much to be don... 4 months ago | 53 mins How Thoughtful Marketing Can Drive Exceptional Member Experiences Amanda Hullinger, Marketing Coordinator (Georgia United) Jennifer Freedman, Sr. Customer Marketing Manager (Act-On) Credit unions and businesses are embracing marketing automation to create personalized experiences and loyalty at scale. From buying a house to saving... 10 months ago | 50 mins Harness Your Mindset to Stay Employed and Employable Guest: Saul Carliner > Host: Ann Rockley This show addresses the realities of the 21st-century labor market and provides some emerging strategies that you can adopt in response. Join Ann Ro... 5 months ago | 60 mins Load more