Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Automating New Joiners at the Global ServiceDesk Richard Josey, Lead ITSM Solution Architect | AFJ Solutions This is our story of how we moved from a inconsistent process, to a mature and standardized global approach. The challenges we encountered, managing o... 1 year ago | 26 mins