Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Nexthink Infinity: Helping Teams, from problem solving to proactive optimization Katharine Dahl, Senior Product Marketing Manager & Jerome Barnes, Solution Consultant, Nexthink Nexthink Infinity: Helping IT Teams cost-efficiently transition from reactive problem solving to proactive optimization Nexthink Infinity is the prem... 2 weeks ago | 28 mins Nexthink Amplify - Close Tickets Faster and Escalate Less Andy Philp, Product Marketing Director & Daniel Reilly, Senior Technical Partner Manager, Nexthink Your service desk is struggling. Agents have to rely on end user involvement, are forced to move between dispersed tools, lack insights to diagnose ac... 4 months ago | 23 mins Nexthink Infinity: Solving IT's Nightmare Scenario Andy Philip, Principal Product Marketing Manager, Nexthink & Doug Dearing, Solutions Consulting Manager, Nexthink Future of work, employee turnover, the rise of SaaS application... as an IT professional, you're meant to be at the centre of it all. Instead, you're... 6 months ago | 33 mins Proactive IT: How To Prevent Tickets Kelly Calver & John Boardman, Softcat speak to Jon Cairns, Nexthink If a ticket is submitted, then it’s already too late. Incidents are reaching critical mass and your service desk is stretched thin, leading to wasted ... 10 months ago | 22 mins What The Future Office Means For IT Mike Kenny, Mondelēz International in conversation with Thomas McGrath & Jon Leighton, Nexthink New immersive technology has the potential to revolutionize the way we communicate, and that will have a profound impact on the way we work. So what f... 10 months ago | 26 mins [Vision] When Work Isn't a Place Ruben Spruijt, Nutanix | Dennis Damen, Nexthink | Mark Plettenberg, Login VSI The VDI Like a Pro team has launched a new community survey “DaaS Like a Pro”, and as the name suggests they are investigating the turbulent DaaS mark... 8 months ago | 30 mins What Does the 'E' in ESM Stand For? Ian Aitchison, Co-Founder, Enterprise Digital Podcast & VP Product Management, Nexthink The very witty Ian Aitchison, ITSM veteran and long-time friend of SDI, ponders what the 'E' in ESM stands for. As host of the Enterprise Digital Podc... 2 years ago | 29 mins [Ep.3] Proactive IT 101: Learn How to Build a Proactive Service Desk Chuck Piotrowski - PIOT | Andrew Cohen - Cox | Jon Cairns - Nexthink Employees aren’t reading emails, and they aren’t submitting IT tickets. In 2021, a reactive service desk is too reliant on employees to log issues, re... 2 years ago | 42 mins Beyond the Crisis: How IT Plans for Recovery Chris Terndrup (formerly of Vitality and Tokio Marine), Alan Nance (CitrusCollab), Jon Cairns (Nexthink) Since the beginning of the COVID-19 crisis, IT teams have been primarily focused on managing the sudden surge in remote workers. There is a growing ne... 3 years ago | 60 mins Digital Experience Management aus der Nexthink Cloud Holger Dörnemann "Nicht nur bei Gartner und Forrester steht Digital Experience Management im Fokus. Immer mehr Unternehmen erkennen, dass die digitale Erfahrung der Mi... 3 years ago | 51 mins Load more
