Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Customer Success Stories 2: Going Beyond NPS (EU) Jeannie Zaemes, Director of Growth Marketing at Alchemer Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to rout... 6 days ago | 16 mins Customer Success Stories 2: Going Beyond NPS (APAC) Jeannie Zaemes, Director of Growth Marketing at Alchemer Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to rout... 7 days ago | 16 mins Customer Success Stories 2: Going Beyond NPS Jeannie Zaemes, Director of Growth Marketing at Alchemer Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to rout... 1 week ago | 16 mins How Top Digital Experience Teams Leverage Data to Drive Business Success David Wallace, Director of Customer Intelligence & Analytics, IDC; Rachel Obstler, VP of Product, Heap Did you know that data mature teams have been found to see 2.5x better business outcomes? In the IDC white paper, “How Data Maturity and Product Anal... 4 days ago | 44 mins Customer Success Stories 2: Going Beyond NPS Jeannie Zaemes, Director of Growth Marketing at Alchemer Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to rout... 1 month ago | 16 mins Boosting NPS scores with Conversational AI Aleksandra Brdar Turk, Director Banking Operations, Nova KBM, Kane Simms, CEO, VUX World How Nova KBM Bank’s chatbot significantly boosted NPS scores In this webinar, Aleksandra Brdar Turk, Director Banking Operations, Nova KBM, will shar... 3 months ago | 59 mins Boosting NPS scores with Conversational AI Aleksandra Brdar Turk, Director Banking Operations, Nova KBM, Kane Simms, CEO, VUX World How Nova KBM Bank’s chatbot significantly boosted NPS scores In this webinar, Aleksandra Brdar Turk, Director Banking Operations, Nova KBM, will shar... 4 months ago | 59 mins How to drive business impact with an actionable NPS strategy Bruce Temkin, Head of Qualtrics XM Institute Net Promoter Score (NPS) is often viewed as the gold standard metric for customer experience (CX). While many organisations use NPS, it’s not a quick ... 1 year ago | 55 mins Customer Success Stories: Customer Experience Amplified Jeannie Zaemes, Director of Growth Marketing, Alchemer Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an NPS survey, then shows how to solve for these s... 4 months ago | 13 mins What’s New in NOM? Brian Kaplan, Product Mgmt Lead, Network Operations Management and Jon Kies, Product Mkt Lead, Service Assurance, Micro Focus Please join our product team leaders for an enlightening discussion about the latest network observability research—what’s real, what’s hype—and what’... 6 months ago | 55 mins Load more
