Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Driving Growth in 2023: Why Email Continues to Dominate in an Omnichannel World Kelly Haggard, Synchrony | Joy Milkowski, Access Marketing Company | Victoria Walker, AP&C | Ashley Topping, Exclaimer Email continues to reign supreme in digital communication. It’s still one of the best channels for connecting with audiences and engaging them on a pe... 1 week ago | 63 mins Beyond KPIs: CFOs Tell the Story of Profitability Kevin Galloway, Sales Enablement and Communications Advisor at Oracle NetSuite | Melissa Hurrington, CFO at Premier Claims Oracle NetSuite webinar - Beyond KPIs: CFOs Tell the Story of Profitability. How to Convey Your Data Insights. As CFOs are increasingly embraced as ... 1 month ago | 48 mins Beyond KPIs: CFOs Tell the Story of Profitability Kevin Galloway, Sales Enablement and Communications Advisor at Oracle NetSuite | Melissa Hurrington, CFO at Premier Claims Oracle NetSuite webinar - Beyond KPIs: CFOs Tell the Story of Profitability. How to Convey Your Data Insights. As CFOs are increasingly embraced as ... 2 months ago | 48 mins Leveraging First- Class Customer Experience through WhatsApp for Business Santi Ristol, Worldline | Florina Dobre, Carrefour România The way that we communicate and engage with one another is constantly evolving. This is as true when it comes to your customers, as it is when it come... 2 months ago | 43 mins The difference in customer experience - it’s the agent Dialpad and Playvox Customer expectations for support organizations continue to increase. The difference between a stellar experience and a poor outcome? The agent. So ho... 5 months ago | 31 mins The winning formula for exceptional credit union member experience Brian Gilman , CMO, IntelePeer | Jean Paul Merlaud, Sr. Consultant, Communication Strategies How to use smart automation, AI, and self-service to revolutionize your member experience Banking habits have changed dramatically since 2020. Onlin... 8 months ago | 32 mins Overcoming staff reductions and CX challenges with customer service automation Brian Gilman, IntelePeer, CMO; Ujjval Karihaloo, SVP Product Management, IntelePeer Customer experience (CX) is the cornerstone of your business. But how do you maintain great CX when staff and budget cutbacks occur? Attend this webin... 5 months ago | 56 mins Use cloud queuing to outage-proof your contact center communications Stevie Mulia, Sr. Product Manager, IntelePeer Natural disasters have increased 5X over the last 50 years. With an average of 17 natural disasters per year, it’s not if your contact center will be ... 6 months ago | 31 mins The winning formula for exceptional credit union member experience Brian Gilman , CMO, IntelePeer | Jean Paul Merlaud, Sr. Consultant, Communication Strategies How to use smart automation, AI, and self-service to revolutionize your member experience Banking habits have changed dramatically since 2020. Onlin... 7 months ago | 32 mins Combating Healthcare Business Disruptions with Communication Automation Brian Gilman, IntelePeer, CMO; Blair Pleasant, President & Principal Analyst CommFusion Healthcare organizations continue to combat operational disruptions, facing increased pressure due to staffing shortages, regulation constraints, comp... 6 months ago | 16 mins Load more
