Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Conversational Customer Engagement Naomi Simson, Founder of Red Balloon. Kevin Wordon, Head of Strategy APAC, LivePerson. Roland Irwin, Head of Platform, Adobe Experiences, Human Connection, and Customer Obsession Now more than ever, consumers prefer engaging with brands that make it easy and highly personal... 2 months ago | 66 mins People and Property: underwriting hints and tips Malcolm Tyrrell It's easy to assume a property is an obvious candidate for equity release lending only to discover a vital aspect has been overlooked. Join Equity Re... 8 months ago | 62 mins Rebooting retirement income: Powering up income in fundamentally changed markets Martin Lines; Karl Steadman Everywhere one looks, all the indices point to the Covid-19 pandemic and Ukraine conflict having global economic consequences for years to come. • F... 7 months ago | 63 mins Transforming Travel - Building a Million Fulfilling Moments on Riparide by 2025 Paulo Goncalves, Head of Host Supply & Expansion, Riparide | Glenda Thomson, Platform Lead Technical Architect, Salesforce When the pandemic put a country-wide pause on travel, online travel bookings platform Riparide had to innovate, fast. As an online travel bookings p... 2 months ago | 17 mins Empowering Businesses to Design Composable Experiences Jeffrey Lin, Director - Solutions Engineering APJ, Acquia The world has moved on from prescribed, one-size-fits all customer journeys and siloed, web-based content. Rather than focusing on a single moment, us... 1 year ago | 25 mins How To Enhance CX Through Personalised, Automated Solutions Phil Coop, Marketing Cloud Director, Acquia APJ Personalisation - seamless customer experience: is this possible? How do you build consumer confidence to provide data for effective personalisation? ... 2 years ago | 55 mins WealthTech Talks: Upscaling advice with Next Best Action Stephen Wall, Co-Founder & Head of Marketplace & Content, The Wealth Mosaic In the modernising wealth management marketplace, the ability to deliver more personalised, engaging and insightful advisory services for the benefit ... 2 years ago | 59 mins WealthTech Talks: Upscaling advice with Next Best Action Stephen Wall, Co-Founder & Head of Marketplace & Content, The Wealth Mosaic In the modernising wealth management marketplace, the ability to deliver more personalised, engaging and insightful advisory services for the benefit ... 2 years ago | 58 mins How Personalised care can improve outcomes for patients and the use of resources Hugh Groves, Finance lead, NHS Personalised Care & Jitesh Sudera, Senior Finance Manager, NHS England and Improvement In 2019 the NHS launched its Universal Model of Personalised Care and at the same time it became one of the 5 key aims or themes of the NHS Plan. This... 2 years ago | 64 mins Content Creation, Reuse, & Personalisation Best Practices KAPS ARORA, Senior Solutions Engineer, Acquia and CHRIS LACHOWICZ, Managing Director, Bliss Media The ability to send your e-commerce customers personalised content at the relevant stage of their customer journey is imperative to not just conversio... 5 months ago | 51 mins Load more
