Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to build an expert onboarding strategy Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO at Encuadrado Onboarding is about so much more than introductions. It’s about keeping up the conversation across the customer lifecycle. That way, your users become... May 31, 2022 10:00am CDPs Power the Journey That Drives Demand Marianne S. Hewitt, Marketing Strategy and Technology Leader, The Growth Strategy Group High growth businesses utilize data more effectively than their slower growth competitors (Deloitte). With most customer journeys online, personali... 2 weeks ago | 39 mins Practical Tips for Intent Marketing Ben Beeching, EMEA Marketing at MEGA International The trick for all marketing professionals is optimizing our budget and resources to ensure that buyers with a project and budget come to us when they ... 2 months ago | 55 mins Customer Data Platforms (CDPs) Are In For 2022! Marianne S. Hewitt, Marketing Strategy and Technology Leader at The Growth Strategy Group Customer Data Platforms (CDPs) have been quietly gaining traction in recent years. That market is expected to grow substantially in the coming years.... 4 months ago | 42 mins Rethinking CX: Business Intelligence Solutions for the Retail Industry Gowri Selka, Data Analytics Strategist & Advisor at Volantsys Analytics Forrestor’s “The Future of Commerce Report: Retail Trends for 2022” reports that 50% of consumers purchase items because of personalization based on t... July 20, 2022 4:00pm 2022 Customer Support Trends: An EMEA perspective Adrian Swinscoe, CX Consultant at RARE | Ruth O'Brien Senior Manager, Customer Support at Intercom & more In our 2022 Customer Support Trends Report, we asked 1200+ customer support leaders what’s working for them—and what’s not. Join Ruth O’Brien, Senior... 6 days ago | 56 mins The Importance of Switching to a First-Party Data Strategy Ted Sfikas, Regional RVP, Solutions Consulting, Americas, Tealium Your CDP Preparation Masterclass Series Ep 2 With third-party cookies crumbling and new data privacy laws in effect, marketers are facing new hurdles... 4 hours ago | 33 mins Unlock Email Potential Through Personalization Jessica Materna, Jordan Sawyer & Jessica Horn at Litmus Subscribers expect personalized emails that speak to their individual preferences with every new message. But for marketers, delivering on the promise... 1 day ago | 56 mins How manufacturing brands are using DAM+PIM to win the digital shelf Claudine Kidd Channel Manager EMEA, Kate Ring Solutions Consultant, Joakim Gavelin VP Digital Shelf Services inriver Join us for this interactive webinar with inriver to learn how successful manufacturing brands are using Digital Asset Management (DAM) and Product In... May 26, 2022 3:00pm Lead Acquisition & Conversion: Maximizing ROI through Customer Experience Arun Kumar, Infobip | Reid Morgan, Revenue Automation | Talal Khan, Revenue Automation Customer Lifecycle journeys are becoming more complex, more personalized, and more targeted. Businesses need to be ready to continue a fragmented conv... 5 hours ago | 14 mins Load more