Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Why Return: The Surprising New Science of Win-Back Conversations Doug Hutton, SVP Products at B2B DecisionLabs Whether it was due to a service failure, supply chain challenges, or they were lured away by a better price; your formerly loyal customer decided to l... 6 days ago | 41 mins When UI Testing Hits the Wall, Break Through With API Testing Jeff Peeples, Senior Product Manager, Adam Attanasio, Product Manager The user experience for web applications is critical. If your application’s user interface isn't fully tested, it likely won't work as expected and yo... 1 week ago | 38 mins How vaccine producer Novavax used a CDP to take personalised experiences global Alex Dal Canto, Director of Product Marketing, Acquia & Joe Hansen, Senior Director of Digital & Social Media, Novavax Novavax committed to delivering 1.1 billion doses of its Covid vaccine to COVAX, a worldwide initiative aimed at equitable access to Covid-19 vaccines... 4 weeks ago | 46 mins How to unify brand experience: a Hootsuite story Nate Holmes, Senior Product Marketing Manager at Acquia Is your brand content difficult to manage, creating bottlenecks across global workflows? Are your teams struggling to quickly find approved files so m... 4 weeks ago | 29 mins How to build an expert onboarding strategy Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO at Encuadrado Onboarding is about so much more than introductions. It’s about keeping up the conversation across the customer lifecycle. That way, your users become... May 31, 2022 10:00am Building a composable Digital Experience Platform for Stanley Black & Decker Xavier Carou Senior Director Digital Technologies @Stanley Black & Decker and Kevin Cochrane SVP, Product Marketing @ACQUIA Exceptional Customer Experience is the most effective path to customer connection. Now is the time to reimagine how you build, deploy, and optimise th... 2 months ago | 57 mins How to Protect Your Applications in the Multi-Cloud Eyal Arazi Most organizations today deploy applications across three, four or five different cloud environments, meaning they frequently must use multiple applic... 6 days ago | 31 mins How to: Use AI and delight your employees with Freshservice Virtual Agent Deepthi Nagarajan, Product Marketer, Freshservice Your employees have a lot of questions for your IT Teams. From questions around their licenses and access to different tools and other IT issues that ... 2 months ago | 12 mins How Amdocs Uses its Global B2B VoC Program to Drive Improvement (APAC) Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... May 19, 2022 12:00am Glance Features to Know: Making Human Connections in the Digital World Jill Newberg, Director of Product Marketing at Glance, Matt Wheeler, Sales Engineer at Glance Whether you’re new to Glance or a long-time customer, the latest features offer new ways for you to connect, share, and secure personalized, guided cu... 9 hours ago | 31 mins Load more