Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Découvrez comment Qonto a intégré Intercom à sa stratégie de support client Grace Romanet Operations Manager at Qonto | Julien Beck Relationship Manager at Intercom Qonto, une solution de gestion financière tout-en-un, a pour mission de simplifier la façon dont les entreprises gèrent leurs finances. Ayant précédem... 1 week ago | 35 mins Leveraging social media to grow engagement with your customers Alan Mc Glinchey Startup Partnership Manager, Intercom | Aneto Okonkwo, Co-Founder & CEO of Chatdesk Engaging with customers on social media has become part of small and large companies’ core customer service strategies to drive sales and retain custo... July 27, 2022 9:00am Why Connection Is the New Currency: Meet Customers When It Matters Erin Fitzgerald, Director, Client Revenue Operations at CloudKettle In our always-on digital world, the refrain “serve up the right message at the right time to the right person,” is always at the forefront. The need t... 2 months ago | 33 mins Understanding Data Through Visual Analytics Gowri Selka, Data Analytics Strategist & Advisor at Volantsys Analytics Organizations are relying on increasing amounts of data to drive decisions; Gartner's "5 Key Actions for IT Leaders for Effective Decision Making" pre... September 21, 2022 4:00pm Wealth Management: Putting Customer Data at the Center of Digital Transformation Kerry Ryan - Salesforce & Gavin Little-Gill - Appway CRM + CLM in Wealth Management: Putting Customer Data at the Center of Digital Transformation In this webinar, Kerry Ryan, Director Global Go to Mark... 1 day ago | 38 mins Ask the Experts: How Five9 Becomes Part of Your Extended Family Erin Wilson (Director, Technical Marketing, Five9), Jason Baruch (VP Technical Account Management, Five9) Here at Five9, we take customer experience seriously. We know that by providing exceptional experiences to our customers, they can provide exceptiona... 1 day ago | 30 mins The Personalization Strategy Behind Starbucks Relationship Marketing Efforts Barbara Spiering, vp Marketing Technology and QOPS, Starbucks Technology; Tim Glomb, VP Content and Data, Cheetah Digital Starbucks has built an incredibly loyal customer base by taking a more human approach to its brand experience. Their relationship marketing strategy ... 2 days ago | 28 mins The Path to Proactive Revenue Lifecycle Management Jeff Ford, SVP of Revenue Operations; Kerry Hudson, VP of Commercial Sales; Rusty Jensen, VP of ISR Global Sales, Conga With increasing quotas and marketplace competition, sales teams need to generate more revenue faster without compromising customer relationships. ... July 5, 2022 2:00pm The Future of Manufacturing: Optimizing with Digital Workflows James Destro and Allen Hackman of ServiceNow As manufacturers up-skill and empower their teams with the digital tools and knowledge to adapt, collaborate, and excel in fast-changing conditions, t... 2 days ago | 60 mins Measuring & Managing the Impact of ESG Nik Pratt, Julien Renkin, Tanya Petridou, Oriane Schoonbroodt The rise of sustainable investing and ESG is the greatest test yet of asset managers' role in society. The introduction of regulation will impact AM's... 2 days ago | 49 mins Load more