Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date La gestion de la 2nde main en magasin : la réussite du concept store Kidkanaï Christophe Dubuis Sales Director France & Northern Europe Openbravo et Didier Fache Solution Manager Retail chez Hardis Group Pour conquérir une part du marché en forte croissance dans la 2nde main, l'enseigne française Kiabi a lancé un nouveau concept store enfant-bébé : Kid... June 9, 2023 9:00am Finserv And Retail CX Best Practices To Win Against Industry Giants Oliver Smith, Managing Editor and Head of Content, AltFi Customer expectations continue to change and customers now wish for the best in class service across industries, wherever and whenever they interact w... 2 months ago | 54 mins Why a Product Experience Strategy Is Essential for Omnichannel CX Kristin Naragon, Chief Strategy & Marketing Officer & Special Guest: Heather Hershey, Research Director, IDC IDC explains that modern product information management (PIM) software makes product catalog information portable and easy to syndicate across channel... 3 weeks ago | 34 mins Product Experience Strategy: Key Components that Improve CX & Sales Tom Bennett, Senior Product Marketing Manager As economic conditions shift, brands are now competing more heavily for market share, customers’ attention, and conversions. Moreover, with informatio... June 14, 2023 6:00pm Technology Transformation in Retail CX & Ops Comcast Business When customers walk into a retail store today, they are expecting a personalized, frictionless, and connected experience. The concept sounds simple en... 3 months ago | 57 mins CX in Luxury Retail: Redefining Digital Experiences Vern Tremble, Wunderkind | April Weber, Infobip | Francesco Iavarone, EssilorLuxottica Since 2020, retailers have undergone digital transformations to improve their online customer experience (CX); Vogue Business reported 78% of surveyed... 7 months ago | 22 mins How to Deliver a Better Product Experience to Enhance Omnichannel CX Kristin Naragon, Chief Strategy & Marketing Officer & Special Guest: Heather Hershey, Research Director, IDC According to Akeneo’s B2C Survey, 66% of customers browsing for a product will stop buying from a brand due to a poor product experience or missing in... 3 months ago | 34 mins Digital Transformation & Security in Retail Courtney Radke, Fortinet | Jerri Traflet, Verizon | Sam Junkin, Verizon Retailers are navigating through one of the most transformative and tumultuous times in the history of their industry, and with all this change comes ... 5 months ago | 39 mins Digital Transformation & Security in Retail Courtney Radke, Fortinet | Jerri Traflet, Verizon | Sam Junkin, Verizon Retailers are navigating through one of the most transformative and tumultuous times in the history of their industry, and with all this change comes ... 7 months ago | 39 mins Rethinking CX: Business Intelligence Solutions for the Retail Industry Gowri Selka, Volantsys Analytics | Riaz Faride, E-comm & BI Professional | Patrick Bangert, Samsung Forrestor’s “The Future of Commerce Report: Retail Trends for 2022” reports that 50% of consumers purchase items because of personalization based on t... 10 months ago | 62 mins Load more