Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date WEM innovations help you to better engage agents with today's CX complexities Oru Mohiuddin, Senior Research Manager, IDC and Dana Shalev, Head of Product Marketing, NICE Traditional WEM capabilities are not enough to support the challenges of modern-day contact centers. Customer service is critical to business value, a... 6 days ago | 48 mins Hiring and Retaining SOC Talent — and Where Automation Fits In Kayla Williams, CISO, Devo Our recent SOC Performance Report™ found that SOC leaders continue to face challenges retaining SOC analysts amidst talent shortages and high turnover... 2 weeks ago | 59 mins Becoming an Employer of Choice in Public Sector Knickeita Bullock, Human Capital and Workforce Management Consultant In previous years, becoming an employer of choice was often seen as a private-sector goal or accomplishment. However, the concept across both governme... 7 days ago | 68 mins 2023 HR Trends for Motivating and Retaining Top Talent Brie Harvey, Head of Market Research and Community, Achievers Between surging inflation, an unforgiving labor shortage, shifting employee expectations and rising tensions about hybrid work, fair pay, and social j... 4 weeks ago | 65 mins Saratoga Benchmarking and People Analytics Jeffrey Yen, Director, People Analytics, PwC and Talia Rozensher, People Analytics, PwC In today’s battle for top talent, retention is top-of-mind for business leaders, with 83% of CFOs citing hiring and retaining talent as key to growth.... 2 weeks ago | 27 mins Hiring and Retaining SOC Talent — and Where Automation Fits In Kayla Williams, CISO, Devo Our recent SOC Performance Report™ found that SOC leaders continue to face challenges retaining SOC analysts amidst talent shortages and high turnover... 4 weeks ago | 59 mins Talent Trends - Moving Past the Great Resignation Maria Black - President of ADP, Marc Havercroft - President Go1, Ian Siegel - CEO ZipRecruiter, Dough Plourd - DOL at ADP “Quiet quitting.” Remote hiring. Internal mobility. Compensation. “The Great Resignation” might be over, but the talent challenges associated with it ... 1 month ago | 50 mins Becoming an Employer of Choice in Logistics & Distribution Robert O’Dwyer, Industry Marketing Fellow, UKG The labor shortage has had an extreme impact on many industries, but especially in logistics and distribution — causing extreme delays and disruptions... 3 weeks ago | 40 mins Unlocking the Full Potential of Cloud Native Technology w/ Education & Training John Funk, Director, VMware & Jahnavi Stenflo, Product Manager, VMware & Chris Losacco, Staff Product Manager, VMware The cloud-native technology revolution is transforming the way organizations build, deploy and run their applications. As cloud-native technology has ... 2 weeks ago | 28 mins Bring Your Frontline Employees to Your Organization's Forefront Erika Sandoval, Sr. Partner, UKG Strategic Advisory Group Frontline employees are critical to an organization’s success, brand perception, and ultimately customer satisfaction and loyalty. And hiring and reta... 1 month ago | 52 mins Load more
