Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date WINNING ON PURPOSE: The Unbeatable Strategy of Loving Customers Fred Reichheld - Author; Shep Hyken Customer Service and Experience Expert; Joanna Palmer - RingCentral Join RingCentral’s CX book club event as Shep Hyken speaks with author, Fred Reichheld about his latest book, WINNING ON PURPOSE: The Unbeatable Strat... 2 months ago | 41 mins RingCentral Book Club Series: The Customer of the Future with Blake Morgan Blake Morgan, Customer Experience Expert ; Shep Hyken, Customer Service and Experience Expert; Joanna Palmer, RingCentral Have you been hoping to learn more about Customer Experience and trends? This RingCentral CX Book Club Event features one of the best future of techno... 4 months ago | 47 mins Succeeding as a CISO in 2022: A Year in Review Diana Kelley, SecurityCurve | Andrew Rose, Proofpoint | Heather Hinton, RingCentral Last year we took a look at the role of the CISO, and more broadly the evolution of the role, from job satisfaction to engaging with cyber employees a... 2 months ago | 58 mins RingCentral Book Club Series: Courageous Cultures with Karin Hurt Karin Hurt, Author, Courageous Cultures; Shep Hyken, Customer Service and Experience Expert; Joanna Palmer, RingCentral Join this book club event as Shep Hyken and Karin Hurt discuss her latest book, Courageous Cultures. " With the “frontline” talking to customers all d... 4 months ago | 40 mins Composable Communications - it’s the cloud’s next big thing Zeus Kerravala, Founder and Principal Analyst at ZK Research and David Lee, VP Product Management for Platform at RingCentral Digital transformation —a top initiative for businesses for the better part of the past decade—has witnessed unprecedented acceleration since the pand... 4 months ago | 45 mins Why collaboration tools must be at the centre of your hybrid work plan Jonathan Freedman, Howard Kennedy; Gareth Johns, RingCentral; Harry Chapman, DTX Recent conversation in the media reignited the push to return to the office, with some political figures believing that workers must go back to their ... 9 months ago | 32 mins The Business Value of Cloud Comms: Accelerate growth & employee productivity Eric Zweigbaum - Conair, Nick Marchand - Cineplex, Jocelyn Vallieres - RingCentral, & Tom Angelucci - RingCentral In a work-from-anywhere world, communication and collaboration have become top priorities for today’s businesses as they focus on driving growth while... 10 months ago | 61 mins Use Compliance to Maximize ROI with RingCentral Office for Financial Services Melissa Rother (RingCentral); Anthony Cresci (Theta Lake) As more and more business interactions occur on modern collaboration platforms and oversight mandates increase, proactive storage and review of those ... 1 year ago | 46 mins RingCentral Talks SD-WAN, SASE, and Digital Transformation Carlo Curato, Director of IT at RingCentral & Dave Greenfield secure networking evangelist for Cato Networks. Digital transformation and SASE — two buzzwords sweeping the industry. Few know them better than the Director of IT Infrastructure at RingCentral, Car... 1 year ago | 35 mins How to build a proactive enterprise collaboration security plan Join Irwin Lazar - President and Principal Analyst at Metrigy (CISSP), & Heather Hinton - CSO at RingCentral Now that hybrid and remote work is here to stay, business, security, and IT leaders should reassess the security of their cloud-based applications. Fo... 10 months ago | 57 mins Load more
