Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Building an Unstoppable Mindset Stijn Stabel, CTO Carrefour, Belgium and Raymond Huner, Senior Regional Sales Director, Freshworks Stijn shares his insights and perspectives on what it takes to be a forward-thinking leader in Business and IT. Drawing on his experience of competin... 10 hours ago | 18 mins Extend beyond IT with enterprise service management - Europe Sumit De, Senior Solution Engineer, Freshworks The value and process of deploying Freshservice beyond IT, and incorporating multiple service delivery organizations within the Freshservice platform. May 19, 2022 10:00am The Evolving Partnership between Business and IT Zachary Nelson, CEO ZE Investments, Stacey Epstein, CMO Freshworks From a CEO’s vantage point, Zach shares his perspective on how IT leaders can shape their departments into an unstoppable force and propel businesses ... 1 week ago | 21 mins Keeping the "lights on" vs. Delivering employee delight: ITSM in 2022 and beyond Kaushal Menghaney, Regional sales manager, Freshworks IT leaders were always expected to keep the business running smoothly - while their service desks were inundated with tickets and IT operations faced... 2 months ago | 22 mins The Perfect Answer for B2B Tech Marketing Intent Data: Imperfection Allison J. Taylor, Founder & CEO, Thought Marketing LLC This topical, conceptual discussion for strategic leaders looks at the hype and reality of intent data. Algorithmic approaches to digital marketing su... 2 months ago | 55 mins Automate request fulfillment & resolve tickets using Orchestration Centre Vishal Abraham, Senior Product Manager, Freshworks Gartner says 80% of organizations will switch to automating cloud-based workloads by 2024. Now, don’t you want to be one of them as well? Join us to... 2 months ago | 35 mins Improve MTTR by Using Machine Learning for Alerts Ashutosh Pandey, Senior Product Manager, Freshworks What if we told you that you could reduce noise by 50%? And thereby lower Mean Time To Resolution (MTTR) as well? With ML-powered Automated Grouping f... 2 months ago | 29 mins AI & the Economist: Using AI and data to drive customer engagement Join Phillip Cornell, Principal, Economist Impact at The Economist, and Charlie Godfrey, Sr. Director at Genesys AI is driving a revolution in customer experience – get in the fast lane Organisations globally are looking for ways to embed artificial intelligence... 2 months ago | 60 mins Supporting Modern Applications: Data Management for Speed & Scale Scott Moore, Director of Pre-Sales & Consulting at Semarchy As applications continue to grow in scale and complexity, so does the challenge of supporting them. From geo-distribution to high-volume transactions... 7 hours ago | 58 mins Tap Into DHS Cyber Grants Funding to Strengthen State & Local Infrastructure Stacy O’Mara, Director, Gov. Affairs; Luke McNamara, Principal, Mandiant Intelligence; Sean Murphy, Sr. Dir Sales Engineering The Biden Administration recently issued a statement warning of potential cyberattacks against U.S. organizations, as tensions rise between Russia and... May 18, 2022 5:00pm Load more
