Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Delivering Better Human Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Shannon Johnson, Director of Customer Support, Sprout Social Over the course of three webinars, we've brought together customer support leaders to find out how they’ve set up each stage of the Conversational Sup... 1 day ago | 40 mins B2B Thought Leadership: The Intersection of Brand, Reputation, and Sales Jeff Kunken (BrightTALK), Mary Shea, PhD (Outreach) and Mario M. Martinez Jr. (Vengreso) Even in B2B, brand is paramount. It's how we get on the list for purchase consideration, build long-term connections with buyers, and extend our relat... September 28, 2022 3:00pm Why conversational support is now a Must-Have Jasmine Jaume, Intercom | Ryan Steinberg, Intercom | Kate Leggett, Forrester Forrester Consulting recently surveyed global support leaders to see how customer support is changing. They found that personalized, messenger-based s... August 23, 2022 9:00am Growing as a Challenger Brand in a Hot Security Market John Steinert, CMO at TechTarget | Shelley Hofman and Kimberly Foster, Senior Managers of Demand Generation at Orca Security Part of what innovative teams have been working on and maybe the rise of ABM has helped drive is a much closer alignment between sales and marketing o... 4 weeks ago | 51 mins Accelerate Pipeline with the Fastest Path to Revenue Mariana Prado Cogan, CMO at People.ai Revenue leaders are all facing the same challenge right now: pressure to deliver more revenue with fewer resources. And with more than half of the buy... 4 weeks ago | 29 mins Providing Pro-active Support Antoinette Taaffe, Intercom | Melissa Henley, Laserfiche Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve set up each stage of the Conversational Su... 1 week ago | 42 mins Using Audience Insights to Drive Value at Scale Kate Jacobsen, Sr. Marketing Programs Manager and Olivia Dassler, Director of Marketing Programs (BrightTALK) Buyer behavior has evolved rapidly in the last decade. B2B buyers have embraced video-based content consumption in recent years and the emergence of n... September 28, 2022 2:00pm Setting Up Self-Serve Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Justin Nuzum, Vice President of Support & Services, Pendo Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve implemented each stage of the conversation... 2 weeks ago | 46 mins Live now Must-Have Strategies to ABMify Growth Masterclass Danilo Nikolich | Sr. Director of Sales Development, RollWorks As revenue teams prepare for an economic downturn, one approach is standing out for its ability to deliver high-impact results with speed: account-bas... August 18, 2022 5:00pm | 38 mins Preparing to Pivot: What to do when the world says "Hold My Drink!" Wisetail In the last two years, the word "pivot" has ran parallel with the words "new normal." We have performed hardcore, strategic maneuvering through murky ... August 18, 2022 6:00pm Load more