Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Delivering Better Human Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Shannon Johnson, Director of Customer Support, Sprout Social Over the course of three webinars, we've brought together customer support leaders to find out how they’ve set up each stage of the Conversational Sup... August 17, 2022 9:00am Setting Up Self-Serve Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Justin Nuzum, Vice President of Support & Services, Pendo Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve implemented each stage of the conversation... 2 weeks ago | 46 mins Providing Pro-active Support Antoinette Taaffe, Intercom | Melissa Henley, Laserfiche Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve set up each stage of the Conversational Su... 6 days ago | 42 mins eKYC Strategies to Boost Customer Onboarding & Reduce Abandonment Ben Musso, Managing Director at REYL Group - Stuart Wells, CTO at Jumio - Gustavo Racioppi, CEO at Altipeak When opening an account, customers want a fast, secure and seamless onboarding process. With highly secured self- onboarding, prospects can access the... September 6, 2022 9:00am Strategic Approach to Managing the Insider Threat Martin Nash, Head of Cyber Security & Information Assurance Services | CDS Defence & Security (Cheltenham, UK) There are many facets to minimising the risk companies face from insider threats. In this presentation, In this talk, cyber security lead Martin Nash ... 4 weeks ago | 52 mins How self-healing AI can streamline your software delivery process Tricentis In this webinar, we'll share insights into self-healing AI, which can significantly extend test coverage and efficiency, as well as: • The key questio... 4 months ago | 29 mins IT Ops and App Automation Tips and Tricks Maksim Malygin, Manager-Hybrid Cloud solutions & enterprise architecture team | Gary Tang, Storage Solutions Specialist, APAC Freeing up time with IT automation is on every IT director’s wish list, but it’s easier said than done. Nutanix makes it a reality. Automate tedious t... August 17, 2022 4:30am Social Engineering & The IT Service Desk Darren James, Technical Lead, Specops Software The IT service desk remains at high risk of cyber attack. Only last year, gaming software giant Electronic Arts (EA) suffered a breach when an attacke... August 18, 2022 10:00am Coffee Chat Webinar with Amplitude: Data Driven, Data Led and Data Informed John Cutler and Rachel Herrera For our first Coffee Chat Webinar, we’ve invited John Cutler to join host Rachel Herrera to discuss what Data Driven, Data Led and Data Informed look ... August 17, 2022 3:00pm APAC Lead Engagement: Best Practices to Maximize Conversion Tom Walker (TechTarget), Jireh Tay (TechTarget), Min Erh Mah (Palo Alto Networks), Alan Ho (DataStax) Lead engagement has always been difficult. In the post-Covid era it’s gotten even tougher. With the increase in online content and digital marketing, ... August 18, 2022 3:00am Load more
