Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How ServiceNow is transforming its digital services program Venkat Lakshminarayanan, ServiceNow; Madhuri Manikonda, ServiceNow ServiceNow uses its own AIOps solution that leverages the power of artificial intelligence to predict service issues, prevent impact to users, and acc... 1 day ago | 53 mins ITIL with Service Operations: Best practices to automate and optimize your IT Troy DuMoulin, VP, Research and Development, Pink Elephant & Charlie Steiner, Sr. Product Marketing Specialist, ServiceNow In today's fast-paced and ever-changing business environment, it is more important than ever for organizations to have effective IT service operations... June 15, 2023 4:00pm Best Practices in Adopting NIST and CIS Control Frameworks James Blake, Advisory CISO at ServiceNow Proven frameworks offer reliable structure for maturing security programs. Join this discussion to learn how you can most efficiently adopt the NIST ... June 13, 2023 4:00pm From insights to value with Predictive AIOps Karlis Peterson, DeVaughn Riley & Benjamin James, ServiceNow Predictive AIOps delivers tremendous value by predicting issues before they occur, correlating events with business context, and resolving incidents f... June 22, 2023 4:00pm Strengthen your digital business with people, process, and tech optimization Usman Sindhu, Product Marketing Director, ServiceNow; Charlie Steiner, Senior Product Marketing Specialist, ServiceNow Let's face it: post-pandemic reality shows us that employee reliance on technology services is growing, while workloads and demands for service delive... 2 weeks ago | 58 mins ChatGPT and Generative AI for Magical Customer Experiences Muddu Sudhakar CEO Aisera, Aneel Jaeel SVP CS McAffee, Scott Owen, VP Support Okta Jason English, Principal Analyst Intellyx Join Muddu Sudhakar, CEO of Aisera, Scott Owen, VP of Support - Customer Identity Cloud at Okta, and Aneel Jael, former SVP of Customer Success at McA... June 28, 2023 5:00pm The rise of ServiceOps: Convergence of IT service and operations intensifies Valerie O'Connell, Research Director, EMA & Bruce Randall, Head of Service Operations Product Marketing, ServiceNow To meet their business goals, 78% of organizations have turned to Technology Service Operations (AKA ServiceOps) solutions to improve IT services and ... 4 weeks ago | 64 mins Unify Detection and Response with MITRE ATT&CK Deepak Kolingivadi, Director of Product Management - Security at ServiceNow The MITRE ATT&CK framework is a knowledge base of cyberattack tactics and techniques used as a foundation for the development of specific threat model... June 27, 2023 4:00pm Evolve your DevOps change automation with ServiceNow and Tricentis Chris Dauw Learn how to improve employee satisfaction and evolve your DevOps Change Automation process with ServiceNow and Tricentis. By leveraging ServiceNow as... 4 weeks ago | 20 mins An automated process for ServiceNow DevOps Sal Costa, Angel Suon The importance of test automation and DevOps with ServiceNow development is ever-increasing. Watch this session from the Tricentis Virtual Summit to s... 4 weeks ago | 28 mins Load more
