Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How ServiceNow is transforming its digital services program Venkat Lakshminarayanan, ServiceNow; Madhuri Manikonda, ServiceNow ServiceNow uses its own AIOps solution that leverages the power of artificial intelligence to predict service issues, prevent impact to users, and acc... 4 days ago | 53 mins ITIL with Service Operations: Best practices to automate and optimize your IT Troy DuMoulin, VP, Research and Development, Pink Elephant & Charlie Steiner, Sr. Product Marketing Specialist, ServiceNow In today's fast-paced and ever-changing business environment, it is more important than ever for organizations to have effective IT service operations... June 15, 2023 4:00pm Cloud Migrations 101: Plan, scale, and operate cloud Ryan Wood-Taylor, ServiceNow; Usman Sindhu, ServiceNow; Rohan Tyagi, ServiceNow If you’re considering a cloud migration strategy for your company, ServiceNow is here to support you. Our cloud-agnostic approach enables your teams t... 1 week ago | 54 mins From insights to value with Predictive AIOps Karlis Peterson, DeVaughn Riley & Benjamin James, ServiceNow Predictive AIOps delivers tremendous value by predicting issues before they occur, correlating events with business context, and resolving incidents f... June 22, 2023 4:00pm Tips for a successful Service Operations journey Meghan Sander, Finance of America, Suzanne Tylka, SericeNow & Matt Gowarty, ServiceNow As often experienced, Finance of America’s IT services and operations teams were using different legacy tools, manual processes, and had inconsistent ... 3 weeks ago | 49 mins Ask The Experts: ServiceNow Vs Freshworks Prasad Ramakrishnan, CIO, Freshworks | Mukesh Mirchandani, VP of Solutions Engineering, Freshworks JOIN US and ask ITSM experts, our very own Prasad Ramakrishnan, CIO and Mukesh Mirchandani, VP of Solutions Engineering questions on how to navigate a... 3 weeks ago | 57 mins The rise of ServiceOps: Convergence of IT service and operations intensifies Valerie O'Connell, Research Director, EMA & Bruce Randall, Head of Service Operations Product Marketing, ServiceNow To meet their business goals, 78% of organizations have turned to Technology Service Operations (AKA ServiceOps) solutions to improve IT services and ... 4 weeks ago | 64 mins Unlock quick business value with unified Service Operations Matt Gowarty, Archana Penukonda, & Gokilasri Kumar, ServiceNow Are you tasked with providing better customer and employee experiences while also being told to optimize your investments? The good news is, it’s not... July 6, 2023 4:00pm 5-minute demo: Predict and prevent issues with AIOps Evans Nicholson, Sr. Technical Product Marketing Manager, ServiceNow AIOps enables you to apply machine learning to IT operations and big data—predicting and preventing issues before they impact your users. Sound like a... August 3, 2023 4:00pm Project Full Court Press: 4-month project completed in 15 days Dennis Piper, Global IT Operations and Service Delivery Manager, Conagra Brands In a nightmare scenario, Conagra was informed that costs for their ITSM tool would increase by more than $5 million over three years and had just a ma... July 13, 2023 4:00pm Load more