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Pink Elephant & Service Operations: Best practices to modernize your IT

Troy DuMoulin, VP, Research and Development, Pink Elephant & Suzanne Tylka, Product Marketing Manager, ServiceNow

In this Pink Elephant and ServiceNow® webinar, you’ll learn Service Operations best practices on how you can expand IT services while reducing costs. ...

5 days ago 34 mins

Modernize and automate technology service ops with Observability

Heather Archambault, Sr. Product Marketing Manager - Cloud Observability, ServiceNow

As enterprises continue the process of digital transformation, digital services are expanding rapidly. As quantities grow, so does complexity. Which m...

1 week ago 55 mins

Demo: Deliver resilient digital services through Service Operations

Chad Corriveau, Senior Staff Product Marketing Engineer, ServiceNow

See how you can automate and optimize your technology services and operations with our market-leading IT Service Management (ITSM) and IT Operations M...

3 weeks ago 7 mins

3 Ways to Evolve Digital Operations & Navigate Market Uncertainty

Juliana Beauvais, IT and Enterprise Asset Management ServiceNow

Everyone is being subjected to massive change, whether it’s the variety, level, or pace of change – or all three. How we transform our digital operati...

3 weeks ago 22 mins

Reducing MTTR and accelerating the move to cloud-native

Andrew Gardner, Sr. Product Marketing Manager – Cloud Observability, ServiceNow

Many organizations struggle to manage the growing scale and complexity of cloud and cloud-native infrastructure and often lack complete visibility acr...

3 weeks ago 26 mins

ITAM’s past, present, future | Part 2—How to define your role in ITAM’s future

Rich Gibbons, ITAM Review; Adam Smith-Cairns, ServiceNow

Continuing from yesterday’s session in this 2-part series, we’ll have a conversation about what ITAM will look like in 5-7 years, the future of cloud ...

3 weeks ago 64 mins

Accelerate integration of your cloud-native CMDB

Ross McDonald, Sr Advisory Solution Consultant

Learn how OpenTelemetry and Cloud Observability can populate your CMDB with real-time service maps from your cloud-native workloads, including microse...

October 19, 2023 4:00pm

Real-world best practices linking DevOps with AIOps using ServiceNow

Tameem Hourani, Solutions Engineer, RapDev & Karlis Peterson, Sr Advisory Solution Consultant, ServiceNow

To gain faster automated governance and faster identification and resolution of DevOps and IT operational issues, many organizations are linking their...

1 month ago 59 mins

The unbeatable power of Service Operations (ITSM + ITOM)

Bruce Randall, Head of Service Operations Product Marketing & Chad Corriveau, Sr Staff Product Marketing Engineer, ServiceNow

Looking to expand the technology services you offer while reducing costs? The answer is Service Operations. In this session, learn how you can achieve...

1 month ago 43 mins

Bell Food Group simplified processes and workflows with ITIL

Anabelle Klusmann, ServiceNow & Christine Kerwin, Bell Food Group

Bell Food Group has harmonized and standardized its group-wide ITIL processes in 15 countries at 63 locations. Thanks to ServiceNow®, the company simp...

1 month ago 32 mins

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