Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Does IT Experience Management Drive Better Decision Making? Sakari Kyrö, ITXM Lead, HappySignals and David Wright, Chief Value & Innovation Officer, SDI If you’re an IT leader or service owner who needs to deliver great IT experiences to end-users in 2023, you must start making informed improvement dec... June 28, 2023 1:00pm Measurement, Management and Money Roy Atkinson, CEO at Clifton Butterfield & Pasi Nikkanen, Co-founder and Chief Growth Officer at HappySignals If you want to get the attention of senior executives in any organization, show them the money. How does money flow through the organization? Where is... June 20, 2023 3:00pm Optimising IT Services with IT Experience Benchmarking Data Sakari Kyrö, ITXM Lead, HappySignals In this valuable presentation from Sakari Kyrö, ITXM Lead at HappySignals Ltd, you’ll hear what they have learned from 8 million pieces of enterprise ... 3 weeks ago | 20 mins Barriers to IT Experience Management and How to Overcome Them Roman Pelzel and Kevin Turner from ISG, Sami Kallio and Katie Bates from HappySignals We'd love to invite you to our next virtual roundtable on 31st January, where we'll look at the common barriers to IT Experience Management and how to... 4 months ago | 60 mins Global IT Experience Benchmark - Key Findings H2 2022 Sami Kallio and Sakari Kyrö Prepare yourself to take the steps necessary to remain competitive in today's experience-centric IT landscape. Join us for our webinar to get an insid... 4 months ago | 43 mins 10 Questions on ServiceNow with Acorio's Experts John Huckle, John Beasley, Josh Scott, Dale Meyer-Curley, Scott Lindsay, John McCormick, and Devon Clarke 10 Question Breakdown: 6:20 - 10:32 - We are looking to expand ServiceNow across the platform, what has the most immediate value outside IT? How do I... 4 years ago | 59 mins XLAs: Applying The Art & Science of Experience ITSM Academy founder and CEO, Lisa Schwartz Get your hands-on practical XLA advice! Everybody's talking about experience level agreements (XLAs), but where do you get started with them? Join th... 1 year ago | 61 mins How to get the whole IT department into the ITXM™ bus Pasi Nikkanen, Sami Kallio Ding Ding, all aboard! Being the driver for IT Experience Management in your organisation can be a challenge, especially when no one in your team is b... 1 year ago | 15 mins Key Finding from the Global IT Experience Benchmark Report H1 2022 Sami Kallio and Sakari Kyrö Join us for a webinar to hear about the key insights from the latest Global IT Experience Benchmark H1/2022 Report that can help you plan for today’s ... 8 months ago | 36 mins Discover the four trends driving ITXM™ in 2022 Pasi Nikkanen, Sami Kallio The use of ITXM™ is increasingly growing, with Gartner predicting a rapid growth in IT Experience Management over the next 4 years. In this special ep... 1 year ago | 11 mins
