Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Taking Zero Trust to 100%: Best Practices to Support your Journey Alexandra Willsher, Forcepoint | John Leonard, Computing | Anne Cockshott, The Channel Company EMEA Zero Trust is widely regarded as the best approach for protecting organizations, but implementing it is a journey rather than a one-off purchase. The... 1 week ago | 38 mins WEM innovations help you to better engage agents with today's CX complexities Oru Mohiuddin, Senior Research Manager, IDC and Dana Shalev, Head of Product Marketing, NICE Traditional WEM capabilities are not enough to support the challenges of modern-day contact centers. Customer service is critical to business value, a... 6 days ago | 48 mins Highly Productive Workplace Leveraging Tech Stack of Service Desk Zones Providing innovation, flexibility and continuity while delivering on an optimized customer experience provides the recipe for success in today's moder... March 29, 2023 4:00pm Bringing the Partner Marketing Community Together Michael Latchford (TechTarget) Technology organizations recognize the role strategic partnerships play in the growth of their business and the innovation they foster through their j... March 29, 2023 2:30pm Enabling value creation with ITIL-focused integrated IT service management Ed Perez, Solution Consulting Manager – NA, IFS assyst; Troy DuMoulin, VP Research & Development, Pink Elephant Getting IT service management (ITSM) right is a tricky business, but when successfully executed, it can provide organizations with many benefits. To t... March 29, 2023 5:00pm Novant Health’s Citizen Development Journey with ServiceNow Brian Nuernberg and Paige Duffey of Novant Health, Cassidy Gray of ServiceNow Looking for a way to harness the power of citizen development? Join us for our informative webinar, Novant Health’s Citizen Development Journey with S... March 29, 2023 3:00pm Next Generation Asset Management: Integrating with Security and Risk Strategies Greg Kanevski, ServiceNow; Paul Hepp, Northwestern Mutual; Stephanie Truckenmiller, US Bank Assets are the lifeblood of an organization’s operations. Baseline asset management including acquisition, maintenance, support, and disposal is a bus... March 29, 2023 5:00pm Optimize business application portfolios with APM James Ramsay, ServiceNow The acceleration of digital transformation has put an increased focus on how technology supports business strategy. With the growing size and complexi... March 29, 2023 6:00pm Insights from a Strategic Partnership Michael Latchford (TechTarget), Mark Murphy (Cisco) & Samara Halterman (Pure Storage) As the saying goes “it takes a village” and this is applicable when examining a strategic partnership. Internal and external teams, strategies set, mi... March 29, 2023 5:00pm Design Your Data Armor: Complete Your Data Protection Strategy Dan Mote, Cody Ault, and Jess Steinbach In the 2023 Data Protection Trends Report from Veeam, 85% of organizations had at least one ransomware attack in 2022, and only 55% of the affected da... 12 hours ago | 40 mins Load more