Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Service Catalog: It Can Deliver More Value Than You Think Matthew Burrows, M.D., BSMimpact; itSMF UK, priSM, SFIA Foundation, ISM Many of the organizations who have a service catalog get limited value from it. Sometimes it fails to represent what the customers or our business co... 11 years ago | 48 mins Service Catalog: Skills Catalog? What Can SFIA Bring to the Party? Susan Bailey, Principal Lecturer & Field Chair IS, University of Northampton (UoN) The subject of people and skills are often bypassed when implementing ITIL processes. The purpose of this webinar is to explore the drawing together ... 10 years ago | 44 mins
