Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Powering Customer-Led Growth for Technology Organizations Tyler Altrup , Director, Sprinklr | Lou Reinemann, Research Director, IDC Learn how winning tech companies actively listen to their customers’ needs and future-proof their success. The world's smartest B2C tech organizatio... 1 day ago | 36 mins Recession proof your contact centre with Unified AI Benjamin Chandraraj, SVP & Head of Services, Sprinklr | Christie Fitzgerald, Solutions Consultant, Sprinklr Join us for a complimentary virtual workshop and discover how to optimize costs, elevate CX, and position yourself for long-term gains. Ensure great... 21 hours ago | 60 mins Best Practices for Using Data to Ensure a Resilient Public Sector Supply Chain Patrice Bendon - Customer Success Manager at Dun & Bradstreet Today government procurement and compliance teams are under pressure, facing rapid change and ever-evolving supply chain risks. From macro issues and ... March 23, 2023 2:00pm State of Marketing Report: 6 Trends to Drive Efficient Growth in 2023 Sridhar Hariharasubramanian, Salesforce India | Deepa Krishnan, Tata Starbucks Pvt. Ltd. Salesforce Research surveyed 6,000 marketing leaders around the world, including from India, to learn the trends and challenges shaping the marketing ... 1 day ago | 61 mins A Holistic Customer Data Platform: Orchestrating the Entire Customer Journey Mike Leone - Senior Analyst at ESG and Allan Rogers & Valerie Anders from Tealium As businesses venture further down the Digital Transformation path, they’re quickly realizing that customer experience is what can make or break their... 2 weeks ago | 23 mins Vodafone Germany Customer Data Hub case study Michael Voeller, Product Manager, Vodafone & Gil Trotino, Director Product Marketing, K2View About this talk: Customer data is typically siloed in dozens of applications and data islands, in many different formats and technologies. Many ente... 1 month ago | 57 mins How HCF empowers 700 frontline staff to deliver ‘uncommon care’ in Australia Anand Banerjee, Program Director, HCF | Arda Ergun, Director of Customer Success Strategy and Architecture, MuleSoft Today’s businesses need to somehow both rapidly innovate - in the form of new and modern digital experiences - and maintain resiliency in a time of un... 4 weeks ago | 21 mins Winning with Digital-first Customer Experience Ruth Protpakorn, Regional Sales Director, Salesforce | Mario Van der Meulen, Deloitte Consulting Southeast Asia Today, the financial services industry is rushing to meet changing demands of digital-first customers, accelerated by the pandemic. With a need for ... 1 month ago | 50 mins With Predictive Customer Behavior Profiles, Supercharge Abandoned Cart Recovery Walter Rowland, SVP of Partnerships, MessageGears Having trouble understanding why your shoppers are abandoning their carts before making it to checkout? Don’t worry, you’re not alone. Due to the la... 4 weeks ago | 61 mins Supercharge Revenue with Powerful Customer Profiles ft. Snowplow, AWS, & Census Donny Flynn, Customer Data Architect, Census Do you want to know the secret to supercharging your revenue? A complete and accurate 360 view of your customer’s behavior. This holistic understand... 1 month ago | 57 mins Load more
