Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to unify brand experience: a Hootsuite story Nate Holmes, Senior Product Marketing Manager at Acquia Is your brand content difficult to manage, creating bottlenecks across global workflows? Are your teams struggling to quickly find approved files so m... 2 months ago | 29 mins How to Get Customer Experience Right in Your Contact Center Courtenay Godshall, Leader, Product Marketing, Webex Customer Experience What does customer satisfaction look like in the contact center? It’s simple: Your customers get the answers they need, through their preferred channe... 7 months ago | 33 mins How to Get Customer Experience Right in Your Contact Center Courtenay Godshall, Leader, Product Marketing, Webex Customer Experience What does customer satisfaction look like in the contact center? It’s simple: Your customers get the answers they need, through their preferred channe... 7 months ago | 33 mins How to Get Customer Experience Right in Your Contact Center Courtenay Godshall, Leader, Product Marketing, Webex Customer Experience What does customer satisfaction look like in the contact center? It’s simple: Your customers get the answers they need, through their preferred channe... 7 months ago | 33 mins 2022 DBIR Presents Episode 3: Social Engineering and Credentials Jamison Hampton, Phil Langlois The Verizon 2022 Data Breach Investigations Report (DBIR)—marking its 15-year anniversary—examines an unprecedented year in cybersecurity history. Joi... 7 hours ago | 54 mins Tech Collaboration in the Future London Market James Webb, Bill Pieroni President & Chief Executive Officer Acord and John Taylor Executive Advisory, Director R10 Providing data, analysis, and Insights, Acord haș released their new study on the Future London Market to enable and support scenario-based decision m... 12 hours ago | 57 mins Choosing the right collaboration solution for your digital HQ Ilan Frank - VP, Product, Slack and Wayne Kurtzman - Research Director, Social and Collaboration, IDC Learn why Slack was named a leader in collaboration and communication applications in the latest IDC MarketScape report. This webinar is best for: - ... 4 weeks ago | 31 mins Breakthroughs in Communications Archiving: Smarsh Enterprise Platform in 20 mins Greg Breeze, Product Management Director The explosion of hybrid work communications from today’s dynamic collaboration, mobile and social channels are grinding legacy archive systems. A bold... July 13, 2022 6:00pm Hold the Phone: How State & Local Governments Manage Mobile Records Robert Cruz, VP of Information Governance - Smarsh Keeping up with electronic records has never been more complicated. With conversations happening on both agency-issued and personal devices, how do le... 1 week ago | 59 mins Don't Delete That! How to Preserve Social, Text & Collaboration Apps Linda Luperchio, The Hanover Insurance, Hon. Ronald Hedges (Ret.), Mike Hamilton, J.D., Companies and firms alike have greatly expanded their usage of different communication and collaboration platforms during the past 2 years, ranging fr... 1 month ago | 59 mins Load more
