Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Leveraging social media to grow engagement with your customers Alan Mc Glinchey Startup Partnership Manager, Intercom | Aneto Okonkwo, Co-Founder & CEO of Chatdesk Engaging with customers on social media has become part of small and large companies’ core customer service strategies to drive sales and retain custo... 3 weeks ago | 32 mins Leveraging social media to grow engagement with your customers Alan Mc Glinchey Startup Partnership Manager, Intercom | Aneto Okonkwo, Co-Founder & CEO of Chatdesk Engaging with customers on social media has become part of small and large companies’ core customer service strategies to drive sales and retain custo... August 31, 2022 9:00am Leveraging social media to grow engagement with your customers Alan Mc Glinchey Startup Partnership Manager, Intercom | Aneto Okonkwo, Co-Founder & CEO of Chatdesk Engaging with customers on social media has become part of small and large companies’ core customer service strategies to drive sales and retain custo... August 31, 2022 5:00pm Leveraging social media to grow engagement with your customers Alan Mc Glinchey Startup Partnership Manager, Intercom | Aneto Okonkwo, Co-Founder & CEO of Chatdesk Engaging with customers on social media has become part of small and large companies’ core customer service strategies to drive sales and retain custo... September 14, 2022 9:00am Leveraging social media to grow engagement with your customers Alan Mc Glinchey Startup Partnership Manager, Intercom | Aneto Okonkwo, Co-Founder & CEO of Chatdesk Engaging with customers on social media has become part of small and large companies’ core customer service strategies to drive sales and retain custo... September 14, 2022 5:00pm Intent Monitoring for Strategic Purposes Rebecca Kitchens, Executive Vice President and Publisher (TechTarget) Unlike “slow twitch” firmographic, demographic, and technographic data that changes quite slowly, “fast twitch” prospect-level intent data changes all... September 27, 2022 1:00pm Predict Failures Before They Impact the Customer Experience Rishi Sharda, Tanzu Observability Solution Engineer, APJ, VMware & Steve Bajada, Tanzu Observability Sales Lead, ANZ, VMware Customer Caroline is making a purchase online when suddenly the application fails, and she is unable to complete her transaction. After a call with cu... 3 months ago | 47 mins What Does it Mean to be Compliant with Social Media & Digital Assets Michael Rutty, Senior Product Marketing Manager and Coleem Chestnut, Director of Product, Digital Risk More companies are allowing employees to engage with customers and prospects over social media. Ensuring that everything posted about a company is com... 8 months ago | 24 mins Adopting a Social Media Policy: 12 Essentials for Mortgage Lenders and Brokers Andrea Lee Negroni, JD Financial institutions no longer need convincing that a social media presence is essential. Endless studies and research data demonstrate the point so... 1 year ago | 45 mins Ransomware in the Remote Work Era Diana Kelley, SecurityCurve | Nicole Hoffman, GroupSense | Courtney Radke, Fortinet | Patrick Lee, Rapid7 Phishing and ransomware attacks continue to rise, according to Proofpoint’s State of the Phish report for 2020. Organizations in the U.S. are at risk,... 5 months ago | 61 mins Load more