Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Build a Better Webinar: The Perfect Introduction Olivia Dassler, Director of Marketing Programs (BrightTALK) A concise and confident introduction contributes significantly to a webinar’s success. You may be a leader in your field, but even the best presenters... 4 months ago | 43 mins Addressing Challenges of the New Economy with Conversational Intelligence Dan Miller, Lead Analyst, Opus Research; Jeff Arduino, Director, Spectrum Retirement; Gregg Johnson, CEO, Invoca Marketing, sales, and customer support are constantly under pressure to meet ROI objectives through advertising optimization, sales acceleration, and ... 1 month ago | 49 mins Creating Your Own Insider Threat: You are Your Own Worst Enemy Joshua Crumbaugh Every day, thousands of organizations are unknowingly exposing themselves to more insider threats due to inadequate security awareness models. This is... 3 weeks ago | 51 mins AI and How Unstructured Data Analytics Saves Time, Money, and Gives an Advantage David Humphrey, CTO and IDOL Product Manager, Micro Focus Organizations of all types, such as government agencies, police forces, news services, and enterprises, have vast quantities of unstructured data. Thi... 11 months ago | 59 mins Customers are talking, are you listening? CX Insights from Speech Analytics Kurt Trauth, SVP of Customer Experience + Strategy Customers are talking, but are you listening? With more channels and interactions than ever before, Contact Centers face a steep challenge in the futu... 2 years ago | 41 mins How Unstructured Data Analytics Can Be Used for Competitive Advantage Sue Clarke, Associate Senior Analyst, Omdia & David Humphrey, WW Dir Product Mgmt and CTO, IDOL and ControlPoint, Micro Focus Organizations of all types, such as government agencies, police forces news services, and enterprises, have vast quantities of unstructured data. This... 1 year ago | 62 mins Improbotics: AI Creativity with an Artist-In-The-Loop Piotr Mirowski Piotr Mirowski, founder of Improbotics, explains how this revolutionary improv theatre project aims at demystifying how AI works (from speech recognit... 6 months ago | 12 mins Conversational Intelligence: Empowering Human and Virtual Agents Derek Top, Research Director; Scott Baker, Senior Analyst, Opus Research; Evan Macmillan, CEO & Co-Founder, Gridspace Successful implementations of conversational intelligence are driving incremental revenue, reducing servicing costs and improving customer experiences... 6 months ago | 51 mins Conversational Intelligence: Measurable Results Through Better Listening Dan Miller, Lead Analyst, Opus Research; Emily Nave, Head of Product, LivePerson; Katie van Zyl, Senior Director, GoDaddy Brands understand that if they are not delivering great customer experiences (CX) across digital and voice channels, it is an existential threat. And ... 4 months ago | 48 mins NEXUM Cloud’s AI Platform Adoption Framework AI as a Service Massimiliano Pianges, COO of Nexum The Nexum AI Platform Adoption Framework: A guiding framework for leaders who want to leverage the power of AI to transform their business. And a tool... 5 months ago | 43 mins Load more
