Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Taking Zero Trust to 100%: Best Practices to Support your Journey Alexandra Willsher, Forcepoint | John Leonard, Computing | Anne Cockshott, The Channel Company EMEA Zero Trust is widely regarded as the best approach for protecting organizations, but implementing it is a journey rather than a one-off purchase. The... 2 days ago | 38 mins What are the key CX areas companies should be investing in this year and why? Maribel Lopez Founder & Principal Analyst Lopez Research and Laura Bassett VP, Product Marketing NICE In today’s uncertain business market, every company must increase their focus on retaining customers, regardless of size or industry. Companies need a... 1 day ago | 64 mins WEM innovations help you to better engage agents with today's CX complexities Oru Mohiuddin, Senior Research Manager, IDC and Dana Shalev, Head of Product Marketing, NICE Traditional WEM capabilities are not enough to support the challenges of modern-day contact centers. Customer service is critical to business value, a... 1 day ago | 48 mins Empowering employees: To work from anywhere, on any device Jason Maude, Chief Technology Advocate, Starling Bank IT Big Brother: Support or Supervision? Empowering employees: To work from anywhere, on any device In episode one of our series "A Series Exploring t... 3 weeks ago | 51 mins Securing Your Site: Setting up TLS in Varnish Thijs Feryn, Technical Evangelist, Varnish Software Transport Layer Security, TLS, is a standard security protocol for establishing an encrypted link between a server and a client. TLS allows sensitive ... April 4, 2023 3:00pm Anti-patterns of data architectures Dr. Pragyansmita Nayak, Data Industry Thought Leader Data architecture provides a blueprint for how an organizations can collect, store, manage, and utilize their data to meet business objectives. It def... April 19, 2023 9:00pm Harmonizing business needs for data with data protection Jennifer Stirrup, Founder and CEO | Data Relish Harmonizing business needs for data with IT and governance requirements is an essential topic for every business, large or small. Data privacy and enf... 4 weeks ago | 45 mins The Leadership Edge - What it Takes to Succeed in IT Service and Support Jeff Rumburg, Managing Partner at MetricNet When customers are happy with IT support, they are happy with all of IT. And when they are happy with all of IT, that reflects well on the entire exec... 20 hours ago | 62 mins Introducing NeoLoad 9: Embedded support for browser-based testing Bryan Cole, Brice Burty Join us for a first look at RealBrowser, a browser-based testing solution available in Tricentis NeoLoad’s latest release. RealBrowser supports any br... 22 hours ago | 24 mins Medicaid Unwinding: Leveraging Technology to Support Faster Redeterminations Carole Hussey, Evolv Strategy Group; Kevin Jones, Cardinality.ai; and Bob Jeffcott, Software AG Government Solutions How is your agency adapting to the high volumes of eligibility redeterminations and disenrollment’s while ensuring coverage continuity for eligible me... 20 hours ago | 43 mins Load more
