Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Setting Up Self-Serve Support Antoinette Taaffe, Senior Field Marketing Manager, Intercom | Justin Nuzum, Vice President of Support & Services, Pendo Over the course of three webinars, we’re bringing together customer support leaders to find out how they’ve implemented each stage of the conversation... 6 days ago | 46 mins 3 Ways to Prepare Your Site for Black Friday and Increase Revenue Elyse Ault, Key Account Director, Varnish Software and Ish Chavez, Solutions Engineer, Varnish Software Your website’s revenue is directly tied to its performance, especially during critical sales periods like Black Friday. Amazon, for example, sees a 1%... 4 weeks ago | 28 mins Let's Talk About Technical Illustration Ed Perez Join us for this replay of a discussion from February 2022 with Ed Perez, now a senior technical illustrator at Cyient. We discuss the work of technic... August 9, 2022 3:00pm THE COMPLETE SERVICE MANAGEMENT PLATFORM at the convergence of ITSM and DevOps Ovidio Maiuri, Chief Digital Officer at Challenger Stone and Francesco Altomare, Senior Solution Architect at GlobalDots ITSM solutions to capture the full benefits of today’s hybrid working models and geographically distributed teams. Organizations are shaping — and be... August 9, 2022 3:00pm How to Outrun Rising M365 Storage Costs Bruce Berends Senior Technical Solutions Professional & Tony Coppa VP, Product Strategy, Business Development Optimise your storage practices before things get beyond your control. As your organisation grows and adopts collaboration tools like Microsoft 365, y... 4 hours ago | 42 mins Let's Talk ContentOps: Evidence-Driven Content Strategy: Ask Us Anything Panelists: Cruce Saunders, Mirhonda Studevant, and Adrian Kingwell > Host: Rahel Anne Bailie Measuring success can be a real challenge for content teams, but with the right framework, it is possible to use data to optimize and improve the qual... August 10, 2022 3:00pm Improving Access to LGBTQ+ Resources with Homosaurus Guest: Jay Colbert > Hosts: Patrick Bosek and Scott Abel Join Patrick Bosek and Scott Abel for this chat with Jay Colbert, a leading expert on ethics in descriptive metadata and discovery. We'll discuss Homo... 5 days ago | 60 mins Content As A Key To Democracy Whitney Quesenbery, Center for Civic Design When Whitney Quesenbery left the world of UX research to co-found the nonprofit Center for Civic Design, she didn’t know that her background in user e... August 16, 2022 5:00pm Why Digital Transformation Matters for Improved Employee Experience Paul Selby, Director of Product Marketing, Aisera Among the many factors that continue to drive change in today’s ever-evolving business landscape, two stand out: digital transformation and COVID-19. ... August 10, 2022 3:00pm A Future Powered By Knowledge Graphs Michael Iantosca, Senior Director, Content Platforms, Avalara Artificial intelligence, machine learning, dynamic personalization, and content-as-a-service don’t just happen. It’s architected. The next generation ... August 18, 2022 3:00pm Load more
