Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Can I Tap Into AI's Potential in the Contact Center Beyond Chatbots? Jon Arnold, Principal, J Arnold & Associates and Lauren Maschio, Senior Manager, Product Marketing Team NICE While many contact centers are transforming to focus on customer experience, they’re not actually going far enough. They’re going in the right directi... 1 day ago | 51 mins Find & Fix Defects Faster With AI-Enhanced Test Automation Adam Attanasio, Product Manager & Renata Santillan, Product Marketing Strategist Are you ready to speed up your application testing? Test automation gets you partway there, but artificial intelligence (AI) takes it to the next leve... March 28, 2023 4:00pm 5 Enterprise Kubernetes Trends Adam Bergh, Solutions Architect & Cloud Native Technical Partnerships, Kasten by Veeam; Matt Bator, Produc Adopting Kubernetes and running the platform to its fullest potential can be a bumpy road, but it doesn't have to be. Join Adam and Matt who will shar... March 29, 2023 11:30am Fix it Fast: 6 Ways LogicMonitor Helps You Reduce MTTR Taylor Coppock, Product Marketing Manager; Sabina Friden, Product Marketing Manager; David Femino, Sr. Product Manager No matter how you set and define your MTTR goals, reducing service impacts is key to minimizing impact across your teams and customers. One of the bes... 2 weeks ago | 47 mins Ed TALKS: How to Train IT Teams for Security Ed Adams, Security Innovation | Satish Janardhanan, Accenture | Vandana Verma, OWASP, Snyk | Elena Scifleet, CyberCX The modern enterprise is highly dependent on the cloud and software-driven systems. To protect them, teams need relatable training that reflects the t... 4 hours ago | 55 mins Year-end issues 2022/23 Matt Derrick, Senior Audit Manager and Richard Anderson - Grant Thornton This webinar will consider the key issues that finance teams need to be aware of when preparing the 2022/23 annual report and accounts. This is the ye... March 24, 2023 1:30pm Top 10 Tips for Microsoft Teams in 2023 Greg Zweig Marketing Ribbon, Kevin Kieller Co-Founder EnableUC, Tom Arbuthnot Co-Founder Empowering.Cloud Microsoft Teams Teams Top Tips for 2023 including how to make and reciev phone calls to anyone from Teams. Keyboard shortcuts Favorite / commands = /t... 18 hours ago | 37 mins Building Virtual Assistants with the World’s Leading Conversational AI Platform Nick Orlando - Director, Product Marketing, Kore.ai and Gurpreet Singh - Sr. Solutions Engineer, Kore.ai Introducing the CX/EX Chronicles: Elevate Customer Experience (CX) Strategies with Conversational, Intelligent and Self-learning Virtual Assistants Cu... March 24, 2023 2:00pm China Connectivity - How to Ensure Global Network Connectivity & Performance Klaus Schwegler, Shin Sterneck, Richard Chen, Natraj Iyer, Alex Duncan Globalisation is a core driver for digital transformation in the enterprise, and China plays a strategic role as a hub for partners and suppliers as w... 4 hours ago | 58 mins Succeed with Effective Terminology Cynthia Spiers and Hannah Kaufhold from the Acrolinx Content Marketing Team Ever wondered how to get the most out of your corporate words and phrases? Cynthia Spiers and Hannah Kaufhold from the Acrolinx Content Marketing Team... 20 hours ago | 31 mins Load more
