Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Can I Tap Into AI's Potential in the Contact Center Beyond Chatbots? Jon Arnold, Principal, J Arnold & Associates and Lauren Maschio, Senior Manager, Product Marketing Team NICE While many contact centers are transforming to focus on customer experience, they’re not actually going far enough. They’re going in the right directi... 3 days ago | 51 mins Scaling Growth with Limited Marketing Resources Kate Jacobsen, Manager, Marketing Programs (TechTarget) Marketing organizations face overwhelming pressure to innovate and deliver scalable marketing campaigns that increase engagement and drive more revenu... 2 months ago | 40 mins Ed TALKS: How to Train IT Teams for Security Ed Adams, Security Innovation | Satish Janardhanan, Accenture | Vandana Verma, OWASP, Snyk | Elena Scifleet, CyberCX The modern enterprise is highly dependent on the cloud and software-driven systems. To protect them, teams need relatable training that reflects the t... 2 days ago | 55 mins Cryptocurrency Threat Landscape Trends in 2023 Vitaly Kamluk, Dan Demeter Despite the recent cryptocurrency market downturn, cybercriminals continue keeping a close eye on crypto technologies and advancing their attacks on c... March 28, 2023 2:00pm How to Turn Customer Feedback into Action Product Manager Melanie Fox, Alchemer Mobile Do you have customer feedback and are not sure what to do with it? Need to better translate customer feedback into action? Join Alchemer Mobile (form... March 28, 2023 3:00pm How to Turn Customer Feedback into Action (APAC) Product Manager Melanie Fox, Alchemer Mobile Do you have customer feedback and are not sure what to do with it? Need to better translate customer feedback into action? Join Alchemer Mobile (form... March 29, 2023 12:00am Building Virtual Assistants with the World’s Leading Conversational AI Platform Nick Orlando - Director, Product Marketing, Kore.ai and Gurpreet Singh - Sr. Solutions Engineer, Kore.ai Introducing the CX/EX Chronicles: Elevate Customer Experience (CX) Strategies with Conversational, Intelligent and Self-learning Virtual Assistants Cu... 2 days ago | 22 mins How to Turn Customer Feedback into Action (EU) Product Manager Melanie Fox, Alchemer Mobile Do you have customer feedback and are not sure what to do with it? Need to better translate customer feedback into action? Join Alchemer Mobile (form... March 29, 2023 8:00am How to Build a Secure Hybrid Workplace with SASE Netrix Global Team Secure Access Service Edge - SASE – is an architecture that is rapidly gaining traction among enterprises of all sizes and sectors. Yet, it requires p... 5 days ago | 46 mins Attack Surface Management: Improve your cyber resiliency Andrew Pettet, Mandiant Sales Engineer, Jay Christiansen, Mandiant Red Team Consulting Manager How do you find and protect all of your external-facing assets? Is your attack surface vulnerable to attack? What do the hackers see? With new advan... March 30, 2023 9:00am Load more