Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Beyond NPS, Moving from Customer LTV to Network LTV Brian Ley Brian Ley 7 years ago | 7 mins Going From Passively to Actively Managing the Customer Lifecycle J.R. Storment J.R. Storment 7 years ago | 21 mins Customer Success Without Friction David Lahey David Lahey 7 years ago | 28 mins Enter the Chief Revenue Officer, The Rise of a New Corporate Role Guy Nirpaz, Mark Roberge, Matt Rosenberg Guy Nirpaz, Mark Roberge, Matt Rosenberg 7 years ago | 40 mins Members Come First, The Secret Sauce For Growing a Modern Business Brian Frank Brian Frank 7 years ago | 13 mins Compensating and Incentivizing The Right Behavior For Customer Success Luke Quanstrom Luke Quanstrom 7 years ago | 20 mins Customer Success: Way beyond Customer Service! DebCalvert - Moderator; Tim Hurson, Guy Nirpaz and Katie Christian Customer Success is not the same as Customer Service or CX. Customer Success is about getting ROI and value for your customers, at every touch point w... 5 years ago | 49 mins Customer Success Managers, The Unicorns of the Professional World Anjanette Hill-Mendoza Anjanette Hill-Mendoza 7 years ago | 18 mins Building Success From the Ground Up Elizabeth Doherty Elizabeth Doherty 7 years ago | 13 mins Using Self Service to Enrich the Customer Experience Aaron Fulkerson Aaron Fulkerson 7 years ago | 20 mins Load more
