Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Change for the Better: Latest Trends and Future of Identity & Access Management Martin Kuppinger, Founder and Principal Analyst, KuppingerCole Analysts Throughout the last year, organisations have ridden a tidal wave of change. Not all change was good. With the rise of ransomware and identity based br... October 5, 2021 7:30am REGULATORY QUARTERLY UPDATE: "Summer of Social" Robert Cruz, VP, InfoGov Solutions, Smarsh, Marty Colburn, former CTO, FINRA, and Elin Cherry, CEO, Elinphant The SEC has strengthened their focus on regulatory enforcement as the increase in electronic communications tools change the way financial services or... 1 week ago | 61 mins Elevating an Organizations Road to Success Through Strategic Adoption of GitOps Eric Tice, Director Global Open Source Technology Consulting and COE, Wipro As many organizations continue to evolve over time adopting new practices and procedures to enhance either their core product base or growth through a... October 5, 2021 4:00pm Zero-downtime deployment on Kubernetes Nicolas Fränkel, Developer Advocate, Hazelcast Kubernetes allows a lot. After discovering its features, it’s easy to think it can magically transform your application deployment process into a pain... October 5, 2021 10:00am A How-To Guide for CISOs: Navigating the Top Trends in Third-Party Risk Jason Sabourin | GRCP, CIPP/E, CIPM, CSPO, OneTrust Vendorpedia The world of third-party risk management is rapidly changing. Each day, organizations like yours face new security, privacy, and compliance threats wh... 3 months ago | 48 mins TOP 10 Transformative Technology Trends 2021/2022 Chuck Byers, Associate CTO, Industrial Internet Consortium An inside look from Industrial Internet Consortium's thought leaders that explores the top trends for Industrial IoT and Digital Transformation over t... 3 months ago | 56 mins How to Unpack Contact Center Data to Improve CX Peter Iansek, CEO, Operative Intelligence In the age of big data, it’s never been easier to access customer data. But activating your call center data to extract actionable insights, that’s an... 3 months ago | 47 mins RIA Update: SEC Exams, Enforcement and a Look Forward Robert Cruz, Elin Cherry, Matt Cohen The SEC has strengthened their focus on regulatory enforcement as the increase in electronic communications tools changes the way financial services o... 2 months ago | 62 mins AI Regulation and the Contact Center Vince Lynch, CEO and Owen McGrath, Head of Sales, IV.AI What do Facebook, a COVID19 prediction model, and Bronx Honda all have in common? All three were specifically referenced in a recent FTC announcement ... 4 months ago | 19 mins A How-To Guide for CISOs: Navigating the Top Trends in Third-Party Risk Jason Sabourin |GRCP, CIPP/E, CIPM, CSPO, OneTrust Vendorpedia The world of third-party risk management is rapidly changing. Each day, organizations like yours face new security, privacy, and compliance threats wh... 4 months ago | 48 mins Taking a Chapter on Customer Experience from a CX Expert Bob Azman, Founder and CXO, Innovative CX Solutions Author, CX expert, and CCNG member Bob Azman talks about the latest collection of insights from CX leaders included in the newly updated and released ... 6 months ago | 7 mins CCNG Member Talk -- Stronger Through Adversity Joseph Michelli, Author Join us as CCNG President and CEO David Hadobas speaks with author Joseph Michelli regarding his new book "Stronger Through Adversity". COVID-19 has ... 9 months ago | 7 mins Practical strategies for navigating growth in a complex world VentureBeat x TriNet Throughout the past year, companies have focused on recovering from the pandemic and establishing a course for new growth. Behind this tension however... October 26, 2021 8:00pm Beyond the Buzzwords – The Trends Behind SASE and Zero Trust Eric Cornelius, Chief Product Officer, iboss; Brandon Dunlap, Moderator Zero Trust has generated a great deal of “buzz” in the last few years. Many solution providers tout the benefits of Zero Trust, but the approach may n... 5 months ago | 59 mins Access Management and Authentication Trends in the Asia-Pacific Region Danna Bethlehem Coronel, Director, Product Marketing, Identity and Access Management, Thales Thales research conducted this year captured the opinions from risk management and cloud security professionals just as the Covid-19 emergency erupted... 10 months ago | 46 mins Actionable Employee Health Trends for 2021 Jennifer Jones, Sr Director of Health Strategy | Janet Young, Lead Clinical Scientist | Penny Moore, Chief Commercial Officer As workplace dynamics continue to shift, employees are looking to their employers for more support, guidance, and benefits than ever before. To unders... 7 months ago | 46 mins Intelligent Mobility Summit 2021: Innovations in Last Mile Delivery Janesh Janardhanan, Frost & Sullivan; Deepak Kadambi, Geotab; Christoph Herzig, HERE Technologies & Pedram Assadi, Foodpanda The past few years have been extremely challenging for the mobility industry. Stakeholders have struggled with intensifying competition, global econom... 2 months ago | 35 mins State of the Call 2021 Alex Algard, CEO, Hiya Did you know that 94% of unknown calls go unanswered? Or that customers prefer to be contacted by voice by their financial, insurance, and healthcare... 7 months ago | 59 mins [EMEA] Logging & threat detection in the cloud Dan Crossley, SE CISSP, LogRhythm The momentum behind the growth of cloud services is unstoppable, as businesses seek software, applications, and infrastructure that are more flexible ... 3 months ago | 43 mins Storage Trends for 2021 and Beyond Rick Kutcipal, STA, Broadcom; Jeff Janukowicz, Research VP, IDC; Chris Preimesberger, EIC, eWeek More than a slide presentation, this webinar features a roundtable talk where you'll have the unique opportunity to see and hear a leading marketing a... 7 months ago | 49 mins Workforce Engagement Mgmt: Redefining CX Metrics for Better Performance Lynn Hunsaker, Chief Customer Officer, ClearAction Continuum CCNG partner Aggregage talks with customer experience and care leader Lynn Hunsaker on the topic of Redefining Customer Experience Metrics for Better ... 1 year ago | 46 mins COVID-19’s Impact on How CISOs View Cloud Access Management and Remote Working Danna Bethlehem, Director of Product Marketing, Thales Thales research conducted earlier this year captured the opinions from risk management and cloud security professionals just as the Covid-19 emergency... 1 year ago | 51 mins How to Manage Customer Support in an Era of Self-Help Kristina Evey CCNG partner Aggregage talks with Kristina Evey, Customer Experience Strategy Lead at Spectrum Health, about how the preference for self-service as a ... 1 year ago | 50 mins New Trends and Future Directions in Catalysis Frances Arnold, Lutz Ackermann, Corinna Schindler, and Douglas W. Stephan The field of catalysis in chemistry was historically dominated by the use of transition metal catalysts. Due to a unique set of properties, precious m... 1 year ago | 108 mins 10 Essentials of Choosing a Call Center Outsourcing Partner Tom Laird, CEO, Expivia There are 10 essential thoughts that must be considered when looking to outsource your call center or customer service functions. Expivia Interaction... 2 years ago | 8 mins Load more
