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Reconnecting the Disconnected: Crafting an Effective HR Strategy for Engagement

Jason Lauritsen, Keynote speaker, Trainer and Author // Andrea Dumont, Enboarder // Tshidi Khunou, Swiss Marketplace Group

In today's global workplace, the sense of connectedness among employees is declining, leading to increased flight risks and higher employee turnover r...

4 hours ago 62 mins

IT Support Outsourcing in 2023: Rising Above the Typical Challenges

Jeff Rumburg, Managing Partner at MetricNet

IT Support Outsourcing is at an inflection point, and there are no shortage of stumbling blocks to navigate. How do we clear these hurdles and journey...

6 days ago 64 mins

Digital adoption: The new imperative for software ROI

Ofir Bloch VP, Strategic Positioning WalkMe

"Maximize the impact of your digital strategy. Legacy digital and change management models are no longer enough to drive sustainable growth. In this f...

7 days ago 43 mins

Connecting the Dots Across Employee Engagement, Turnover, Recruitment...

Leslie Farinella

It's no surprise that 46% of L&D leaders surveyed in LinkedIn Learning's 2022 Workplace Learning Report said reskilling and upskilling were a top focu...

3 months ago 50 mins

Generative AI: Uncovering tangible benefits for CX

J.P. Gownder: VP, Forrester, Robin Gareiss: CEO, Metrigy, Nancy Rademaker: Int’l Speaker, Mahesh Ram: Head of CC DX, Zoom

Generative AI models like GPT-4 offer enormous opportunities to improve the customer journey for your clients. However, parsing through the hype aroun...

2 months ago 35 mins

CX Optimization Ep.2: Agent Experience

Robin Gareiss, CEO and Principal Analyst, Metrigy

CX leaders are focusing heavily on improving agent experience--and it's working. Turnover rates are down to 18.3% (the lowest in several years), and 5...

2 months ago 46 mins

Workplace Safety in the Digital World

Eric Adelson, Google | Donato Meli, Google | Reid Paquin, IDC | Jim Malone, CIO Marketing Services

Staying Safe — and Compliant — in The New World of Work. Thanks to the combined impact of COVID-19 and digital transformation, the employee experienc...

3 months ago 46 mins

Retention is the new Recruitment

James Marsh, HRreview; Adithi Jagannathan, Aon HCS; Charlotte Schaller, Aon HCS; Alex Cass, Aon HCS

Today’s talent environment is a precarious one. In a highly competitive market, companies are struggling to hire the skilled talent they need and many...

3 months ago 61 mins

Empowering Employee Wellbeing to Avoid the Turnover Tsunami

Dr. Natalie Baumgartner, Chief Workforce Scientist & Brendan Yorke, Chair of Achievers' Wellness ERG and HR Manager

In the wake of the Great Resignation and a tight labor market, the need for organizations to think more broadly about employee wellbeing has never bee...

1 year ago 56 mins

The State of Cloud-Native Security 2023

Bob West, Chief Security Officer, Prisma Cloud by Palo Alto Networks

Learn what’s keeping 2,500 of your peers awake at night. Stay informed with empirical insights to inform your cloud-native security decisions.The Stat...

3 months ago 34 mins

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