Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to build an expert onboarding strategy Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO at Encuadrado Onboarding is about so much more than introductions. It’s about keeping up the conversation across the customer lifecycle. That way, your users become... May 31, 2022 10:00am 2022 Customer Support Trends: An EMEA perspective Adrian Swinscoe, CX Consultant at RARE | Ruth O'Brien Senior Manager, Customer Support at Intercom & more In our 2022 Customer Support Trends Report, we asked 1200+ customer support leaders what’s working for them—and what’s not. Join Ruth O’Brien, Senior... 4 days ago | 56 mins Venture capital: how should ESG be adapted for the asset class? Peter Dunbar, PRI | Paul Kwan, General Catalyst | Dr Johannes Lenhard, VentureESG | Suzanne Tavill, StepStone Following the publication of the PRI's discussion paper on responsible investment in venture capital in January, this session will explore why ESG in ... 3 months ago | 61 mins Money Talks: Raising Venture Capital As A Fintech Daniel Lanyon, Editorial Director, AltFi It's never been more competitive to raise capital as a startup founder, especially in fintech where huge bets are being placed in sectors like neobank... September 1, 2022 10:00am Why VCs say 'no' - How to secure investment for your startup Zoë Chambers, Principal, Octopus Ventures | Camilla Mazzolini, Principal, Firstminute Capital | Dave Rosenberg, Oracle For any startup founder looking for the next stage of growth, understanding why VCs say ‘no’ is as important as why they say ‘yes’. In partnership w... 3 months ago | 63 mins Making your pitch: what do VCs want to see from companies? Dave Rosenberg | Helen McBreen | David Atkinson Fundraising for your startup can be a complex and confusing process but there are ways to ease the stress and systematically manage the process. Our ... 1 month ago | 50 mins Venture Capital, Security and Influencing Your Own Success Bio Chenxi Wang Dr. Wang will share her own career success story, how she chose this profession, how she evolved to her successful role today. She will give us a vie... 9 months ago | 55 mins EP 150: Artesian Jumpstarts VC Funding for Female-led Startups Vicky Lay, Partner and Head of Impact Investments at Artesian (Alternative Investments) Here is some disturbing data from the Harvard Business Review. Startups with female only founders receive less than 3% of global VC funding. And femal... 2 months ago | 21 mins PEI Panel on ESG in Venture Capital Peter Dunbar, Senior Specialist, Investment Practices, PRI PRI co-hosted the PEI Responsible Investment Forum: New York in March 2021. Our private equity specialist, Peter Dunbar, moderated a panel discussing ... 1 year ago | 51 mins Lord Jim O’Neill on AMR as financial and systemic risks Lord Jim O'Neill ; Dana Hanby An increasing number of investors recognise that Antimicrobial Resistance (AMR) poses a systemic risk to portfolios and to broader society. Yet despit... 3 months ago | 43 mins Load more
