Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Alchemer Mobile Office Hours - Voice of the Customer edition Robi Ganguly, Alchemer Mobile General Manager *This is a webinar replay, recorded when Alchemer Mobile was known as Apptentive. We will not be taking live questions. Please submit queries to Marke... 1 month ago | 53 mins Alchemer Mobile Office Hours - Voice of the Customer edition (APAC) Robi Ganguly, Alchemer Mobile General Manager *This is a webinar replay, recorded when Alchemer Mobile was known as Apptentive. We will not be taking live questions. Please submit queries to Marke... 1 month ago | 53 mins Alchemer Mobile Office Hours - Voice of the Customer edition (EU) Robi Ganguly, Alchemer Mobile General Manager *This is a webinar replay, recorded when Alchemer Mobile was known as Apptentive. We will not be taking live questions. Please submit queries to Marke... 4 weeks ago | 53 mins Alchemer Mobile Office Hours - Voice of the Customer edition Robi Ganguly, Alchemer Mobile General Manager Why are voice of the customer (VoC) programs important? How can you improve your VoC strategy? Join Product Manager Mel Fox and Alchemer Mobile GM R... 3 months ago | 53 mins Customer Analytics Ep.1: Getting Started With a VoC Program Robin Gareiss, CEO and Principal Analyst, Metrigy Getting feedback directly from customers is incredibly valuable to companies--if they act upon it quickly and wisely. This webinar provides insight in... 4 months ago | 42 mins Unlocking the Voice of the Silent Customer Gabe Smith, CCXP, CXPA & Hadar Radzinski, Product Marketing Manager, Glassbox VoC is an integral part of a good CX strategy, but how can CX pros more effectively unlock the voices of those who don't share feedback? Join CXPA's G... 2 months ago | 51 mins How Amdocs Uses its Global B2B VoC Program to Drive Improvement Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... 8 months ago | 48 mins How Amdocs Uses its Global B2B VoC Program to Drive Improvement (EU) Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... 8 months ago | 48 mins How Amdocs Uses its Global B2B VoC Program to Drive Improvement (APAC) Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... 8 months ago | 48 mins How an Enterprise Company Uses its Global B2B VoC Program to Drive Improvement Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... 10 months ago | 48 mins Load more