Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date CX Automation Will Create Massive Change in Contact Centers of the Future Robin Gareiss, CEO and Principal Analyst, Metrigy; Frank Fawzi, President and CEO, IntelePeer The pace of change in customer experience technologies is unprecedented. AI-enabled automation is generating efficiencies and benefits that will compl... September 28, 2023 3:00pm Accelerate Digital Transformation & Productivity in a Hybrid Era Nikhil Batra (Research Director, APAC Telecom Practice), IDC & Nathan Guy (APAC UCaas Strategy Lead), Zoom As businesses navigate the new reality of remote and hybrid work, it’s become clear that traditional measures of productivity no longer hold up. To su... 2 weeks ago | 49 mins How Voice AI Is Driving Customer Satisfaction And Growth SoundHound and Oracle Food & Beverage Join SoundHound and Oracle Food & Beverage as they discuss how voice AI for restaurant ordering is expediting sales in a way that drives growth while ... 1 month ago | 51 mins Get to Market Faster with the Right Voice AI Strategy SoundHound AI Inc. The ubiquity of voice assistants is fueling a meteoric rise in conversational AI solutions for companies spanning all industries, geographies, and siz... 10 months ago | 45 mins How Language Understanding is Key to Conversational AI That's More Human™ SoundHound AI Inc. Understanding and responding accurately to complex, compound queries and the context of conversations is key to delivering voice experiences that are ... 9 months ago | 43 mins How and Why Voice Assistants are Moving to the Edge SoundHound Inc. While cloud-connected voice assistant solutions continue to grow in popularity, the possibilities and benefits of voice assistants on the edge are jus... 9 months ago | 46 mins The Inside Story: Factors Propelling Speech AI in 2023 Dan Miller, Lead Analyst, Opus Research; Scott Stephenson, CEO, Deepgram; Derek Top, Research Director, Opus Research The use of speech recognition and natural language processing has been growing steadily over the past years, but what does the future hold? This webin... 4 months ago | 53 mins “Big Enough” Language Models: Domain-Specific Approaches to Speech AI Jason Rowley, Editor in Chief, Deepgram; Dan Miller, Lead Analyst, Opus Research; Derek Top, Research Director, Opus Research In the recent "The Inside Story: Factors Propelling Speech AI in 2023” webinar, we delved into the current state of speech AI, leveraging the insights... 4 months ago | 52 mins How Language Understanding is Key to Conversational AI That's More Human™ SoundHound AI Inc. Understanding and responding accurately to complex, compound queries and the context of conversations is key to delivering voice experiences that are ... 1 year ago | 43 mins How Generative AI will Help OEMs Build Great In-Vehicle Experiences SoundHound The automotive industry was an early adopter of voice technology. Now millions of drivers rely on it as an interface for navigation, communication, en... 4 months ago | 61 mins Load more